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zeroheight
Trust level
Listed
Unverified
Listed
Domain
Report
Live
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zeroheight is SOC 2 Type II compliant. zeroheight also holds ISO 27001, and GDPR.
About
zeroheight lets you to create a central hub for designers, engineers, product and marketing teams to work together on your design system zeroheight is generally considered a low security risk for several reasons: - As a design system management platform, the data we store and process is generally either internal or public – you’re in control of what’s stored in zeroheight and we are not typically used to store sensitive business or personal data - Robust access controls mean that you can control what’s exposed to whom, eg, by making documentation private - We follow industry best practices aro
Compliance & infrastructure
Hosting
AWS
Subprocessors
2- AAmazon Web Services · Processing Customer Content, Name, Email, IP address and location data of each AAmazon Web Services EMEA SARL, One Burlington Plaza, Burlington Road, Dublin 4, Dublin
- OOpenAI · Customer Content input into AI featuresOpenAI, L.L.C., 3180 18th Street, San Francisco, CA 94110
Compliance leadership
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Penetration test
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This listing is partial
6/11 details · 55%SOC2C shows the verified essentials. 5 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.
- Auditorraises trustAdd the CPA firm that issued your SOC 2 so buyers can verify who signed it.
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- DocumentsList the documents you share (SOC 2 report, SOC 3, pen-test summary, DPA) and whether each is public or on request.
- Security controlsConfirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
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Frequently asked
Is zeroheight SOC 2 compliant?
zeroheight is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is zeroheight ISO 27001 certified?
According to zeroheight's public trust center, zeroheight is ISO 27001 certified. On SOC2C this listing is Listed.
Is zeroheight GDPR compliant?
According to zeroheight's public trust center, zeroheight is GDPR compliant. On SOC2C this listing is Listed.
Is zeroheight SOC 2 Type I or Type II?
zeroheight is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use zeroheight's SOC 2 for a vendor risk assessment?
Yes. zeroheight's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is zeroheight penetration tested?
zeroheight hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.
Is zeroheight secure?
Security isn't a single yes/no, but zeroheight is SOC 2 Type II compliant and holds SOC 2 Type II, ISO 27001, GDPR. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
Does zeroheight have a bug bounty or vulnerability disclosure program?
zeroheight hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@zeroheight.com or via a /security page (zeroheight lists a security contact).
Who are zeroheight's subprocessors?
zeroheight lists 2 subprocessors on its trust center, including Amazon Web Services, OpenAI. Buyers use this for fourth-party risk review.
Where does zeroheight host or store data?
zeroheight hosts on AWS. Data residency details are on its trust center.
Where is zeroheight's trust center or security page?
zeroheight's trust center is at https://trust.zeroheight.com. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.
Where are your servers located?
Content uploaded to platform (where zeroheight acts as processor) is stored on AWS in Ireland (EU). We also have a secondary site available for failover on AWS in Germany (EU). Analytics data relating to use of the service (of which we are a controller) is processed in US, UK and EU. Any personal data transferred outside of the UK/EEA to a third country (such as the US) is done so using applicable transfer mechanisms.
Do you encrypt data at rest?
All data at rest is encrypted via AWS-256 or greater (as per Data Management Policy). This includes backups. AWS Macie sweeps our S3 storage to detect and alert on any unencrypted data. All data in transit (internally and outbound) is encrypted with HTTPS TLS 1.2 or greater.
Is there an SLA for resolving identified security issues?
We have SLAs based on the criticality of the issue: * Critical: 30 days * High: 30 days * Medium: 90 days * Low: As needed See Operations Security Policy for more details
How is the Figma integration architected, and what security's in place?
The Figma integration requires access to the Figma API, and users need to authorize zeroheight to access their Figma account. Processing is done via a serverless (Lambda) function as syncing design assets to zeroheight can be a longer-running task. zeroheight follows all the guidance from Figma on authenticating against their API. See https://zeroheight.com/help/article/connect-figma/ for more details on the integration
Want to report a potential security issue?
Please email security@zeroheight.com or support@zeroheight.com and we'll investigate as soon as possible
How do you handle the data we collect?
Our Data Processing Agreement's available here
Do you support Single Sign-On (SSO)?
Yes! You can find out how to get started here
What's your session timeout?
Our idle timeout is 48 hours. It’s set to a longer period because of the nature of the product. We find that since design systems are used as reference sites, they tend to be viewed for longer periods and 48 hours gives a good user experience, whilst still keeping the product secure.
What is your disaster recovery strategy?
zeroheight runs active–active across multiple availability zones/datacenters in AWS in Ireland (eu-west-1). We also have a secondary site available for failover on AWS in Germany (eu-central-1) and we test that failover on a quarterly basis (and on significant architecture changes). You can read more in our Business Continuity and Disaster Recovery Plan
What are your Recovery Objectives?
We do not offer SLAs for service recovery, but we target 99.9% uptime, and have a Recovery Time Objective (RTO) of 4 hours, along with a Recovery Point Objective (RPO) of 24 hours.
Can I view or export access logs for administrators and end-users?
While zeroheight does not currently support direct export or external transmission of audit or access logs, key user actions are visible through the built-in Activity Feed. This feature provides a high-level view of changes and updates across zeroheight, and is usually sufficient for tracking typical usage. For more specific investigations, our support team can assist. On request, we’re able to retrieve and provide extracts of relevant internal logs where appropriate and necessary for security or compliance purposes. Learn more about the Activity Feed here.
I found a security bug. Do you have an established bug bounty program?
We don't have a formal bug bounty programme, but are very keen to review security findings. If they're things we agree are significant and are issues we're not already aware of/addressing then we may make a discretionary payment, usually in the form of Amazon vouchers, but this isn't something that we do routinely.
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