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Valence Co
Trust level
Listed
Unverified
Listed
Domain
Report
Live
Sourced from public information. Not yet verified by the company.
Valence Co is SOC 2 Type II compliant. Valence Co also holds ISO 27001, ISO 42001, and GDPR.
About
Valence builds enterprise-grade, secure and responsible AI applications that are trusted by the world’s and most secure companies like Nestlé, The Coca Cola Company, General Mills, Keurig Dr Pepper, Vanguard Mutual, Experian, Prudential, Schneider Electric, Applied Materials, ServiceNow, Delta, KraftHeinz, Prudential, AstraZeneca, CVS Health, Corning, ABM, Paycor and more. In Valence’s trust portal you will understand our deep commitment to data security, privacy, and compliance.
Compliance & infrastructure
Hosting
AWS
Data handled
Employee personally identifiable informationCredit card informationPersonal health information
Documents
13Documents
- Nadia Bias AssessmentRequest
- Nadia Penetration TestRequest
- Valence Code of ConductRequest
- Nadia Architecture Diagram [US]Request
- ISO 27001 certificateRequest
- ISO 42001 certificateRequest
- ISO 27001 Statement of ApplicabilityRequest
- ISO 42001 Statement of ApplicabilityRequest
- Nadia Architecture Diagram [EU]Request
- Nadia EU AI Act risk level evaluationRequest
- SOC 3 ReportRequest
Subprocessors
11- AAmazon Web Services · Cloud hosting
- IIntercom · Customer support
- FFullStory · CS Insight Tool
- SSentry · Error monitoring
- MMailGun · Email sending
- ccustomer.io · Email sending
- PPostHog · Data analytics
- OOpenAI · Large language models
- AAnthropic · Large language models.
- GGoogle · Productivity & large language models
- AAuth0 · SSO provider
Compliance leadership
The person who leads Valence Co's SOC 2 isn't listed yet. Claim this profile to add it.
Penetration test
Unknown. Valence Co's penetration test vendor isn't listed yet.
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This listing is partial
7/11 details · 64%SOC2C shows the verified essentials. 4 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.
- Auditorraises trustAdd the CPA firm that issued your SOC 2 so buyers can verify who signed it.
- Report dateraises trustAdd your most recent report period so buyers see how current your SOC 2 is.
- Renewal dateAdd your renewal window so buyers know your coverage is active.
- Security controlsConfirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
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Frequently asked
Is Valence Co SOC 2 compliant?
Valence Co is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is Valence Co ISO 27001 certified?
According to Valence Co's public trust center, Valence Co is ISO 27001 certified. On SOC2C this listing is Listed.
Is Valence Co ISO 42001 certified?
According to Valence Co's public trust center, Valence Co is ISO 42001 certified. On SOC2C this listing is Listed.
Is Valence Co GDPR compliant?
According to Valence Co's public trust center, Valence Co is GDPR compliant. On SOC2C this listing is Listed.
Is Valence Co SOC 2 Type I or Type II?
Valence Co is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use Valence Co's SOC 2 for a vendor risk assessment?
Yes. Valence Co's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is Valence Co penetration tested?
Valence Co hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.
Can I get Valence Co's SOC 2 report?
Valence Co's SOC 2 report is available on request. Request access through SOC2C and we coordinate the company-side NDA and delivery.
Does Valence Co have an ISO 27001 certificate?
Valence Co publishes an ISO certificate on its trust center; you can request access through SOC2C.
Does Valence Co have a SOC 3 report?
Valence Co publishes a SOC 3 report, which is publicly shareable. Request access through SOC2C.
Is Valence Co secure?
Security isn't a single yes/no, but Valence Co is SOC 2 Type II compliant and holds ISO 27001, ISO 42001, SOC 2 Type II, GDPR. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
Does Valence Co have a bug bounty or vulnerability disclosure program?
Valence Co hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@valence.co or via a /security page (Valence Co lists a security contact).
Who are Valence Co's subprocessors?
Valence Co lists 11 subprocessors on its trust center, including Amazon Web Services, Intercom, FullStory, Sentry, MailGun. Buyers use this for fourth-party risk review.
Where does Valence Co host or store data?
Valence Co hosts on AWS, and handles Employee personally identifiable information, Credit card information, Personal health information. Data residency details are on its trust center.
Where is Valence Co's trust center or security page?
Valence Co's trust center is at https://trust.valence.co. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.
Does Valence encrypt data?
Yes, data is encrypted in transit via TLS 1.2 or above, and at rest via AES-256
Does Valence use user data for training?
No, Valence does not utilize individual coaching conversations to train the AI Coach. User data is kept entirely isolated and is not accessible to anyone outside of the individual user's account. Additionally, our LLM partners do not train their models on your data.
Does Valence have a Data Privacy Officer?
Yes, a DPO is appointed at Valence.
What data (PII) elements does Valence collect?
Valence collects a user's name and work email address.
Which other enterprise security reviews has Valence passed?
Vanguard Mutual, Nestlé, The Coca Cola Company, General Mills, Experian, Applied Materials, Liberty Mutual, AGCO, NatWest, NavyFederal, Prudential, HP, Eli Lilly, Deutsche Telekom, Unum, State Farm, Merck KgA, and more.
Does Valence support Single Sign-On (SSO)?
Yes. We use SAML to allow your employees to use your preferred SSO to access Valence.
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