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TrustWorks.io
Trust level
Listed
Unverified
Listed
Domain
Report
Live
Sourced from public information. Not yet verified by the company.
TrustWorks.io is SOC 2 Type II compliant. TrustWorks.io also holds ISO 27001.
About
For digital businesses, taking privacy seriously is now more important than ever. The increasing complexity of data stacks, as well as evolving data protection regulations, require solutions that operationalize and automate privacy programs. That's why we're here. TrustWorks was born in Europe to help businesses reduce privacy operation costs and elevate their privacy posture. You can check the status of all TrustWorks's services on this site https://status.trustworks.io/
Compliance & infrastructure
Hosting
AWSAzure
Data handled
Customer personally identifiable informationEmployee personally identifiable informationCredit card informationPersonal health information
Subprocessors
12- GGoogle Workspace · gsuiteadmin
- AAmazon Web Services · aws
- AAzure DevOps · azuredevops
- VVanta
- SSlack · slack
- OOpenAI
- SSentry · sentry
- NNotion · notion
- MMiro
- HHubspot
- PPostHog · Product analytics, enabling analysis of feature adoption and platform usage, serUSA
- HHelp Scout · Product guides and onboardingUSA
Compliance leadership
The person who leads TrustWorks.io's SOC 2 isn't listed yet. Claim this profile to add it.
Penetration test
Unknown. TrustWorks.io's penetration test vendor isn't listed yet.
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Recent updates
Updates to policiesFeb 2026
Most recent approved policies to be displayed
This listing is partial
6/11 details · 55%SOC2C shows the verified essentials. 5 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.
- Auditorraises trustAdd the CPA firm that issued your SOC 2 so buyers can verify who signed it.
- Report dateraises trustAdd your most recent report period so buyers see how current your SOC 2 is.
- Renewal dateAdd your renewal window so buyers know your coverage is active.
- DocumentsList the documents you share (SOC 2 report, SOC 3, pen-test summary, DPA) and whether each is public or on request.
- Security controlsConfirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
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Frequently asked
Is TrustWorks.io SOC 2 compliant?
TrustWorks.io is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is TrustWorks.io ISO 27001 certified?
According to TrustWorks.io's public trust center, TrustWorks.io is ISO 27001 certified. On SOC2C this listing is Listed.
Is TrustWorks.io SOC 2 Type I or Type II?
TrustWorks.io is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use TrustWorks.io's SOC 2 for a vendor risk assessment?
Yes. TrustWorks.io's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is TrustWorks.io penetration tested?
TrustWorks.io hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.
Is TrustWorks.io secure?
Security isn't a single yes/no, but TrustWorks.io is SOC 2 Type II compliant and holds SOC 2 Type II, ISO 27001. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
Does TrustWorks.io have a bug bounty or vulnerability disclosure program?
TrustWorks.io hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@trustworks.io or via a /security page (TrustWorks.io lists a security contact).
Who are TrustWorks.io's subprocessors?
TrustWorks.io lists 12 subprocessors on its trust center, including Google Workspace, Amazon Web Services, Azure DevOps, Vanta, Slack. Buyers use this for fourth-party risk review.
Where does TrustWorks.io host or store data?
TrustWorks.io hosts on AWS, Azure, and handles Customer personally identifiable information, Employee personally identifiable information, Credit card information, Personal health information. Data residency details are on its trust center.
Where is TrustWorks.io's trust center or security page?
TrustWorks.io's trust center is at https://security.trustworks.io. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.
How are TrustWorks APIs secured?
TrustWorks APIs are protected using multiple security mechanisms, including authentication, authorization, and encrypted communication. All API traffic is transmitted over HTTPS, using TLS 1.3, ensuring confidentiality and integrity of data exchanged between clients and the platform.
Is API documentation available for developers and customers?
Yes. TrustWorks provides technical API documentation based on OpenAPI/Swagger specifications, allowing developers to understand available endpoints, request/response formats, authentication requirements, and integration guidelines. API documentation is available at: - https://api.trustworks.io/docs - https://api.trustworks.io/redoc
Is API communication encrypted?
Yes. All API communications are encrypted in transit using HTTPS with TLS 1.2 or TLS 1.3, ensuring secure data transmission between clients, applications, and backend services.
What type, nature, and volume of data is stored, accessed, or processed on your network?
The data belonging to our organization is stored in two locations: AWS RDS and encrypted S3. All of the data is encrypted while at rest, and during communication over the internet, it is encrypted using the HTTPS protocol as well as in transit encryption.
Do you support Single Sign-On (SSO)?
Yes. TrustWorks supports Single Sign-On (SSO) using industry-standard authentication protocols such as SAML 2.0 and OpenID Connect (OIDC). This enables seamless integration with enterprise Identity Providers (IdPs), allowing organizations to centralize identity management and authentication processes. Through this integration, customers can enforce their own identity governance policies, including authentication policies, access lifecycle management, and conditional access rules.
Does the platform use role-based access control (RBAC)?
Yes. TrustWorks implements a Role-Based Access Control (RBAC) model to manage user permissions and access rights. In this model, permissions are assigned to roles that represent specific job functions or operational responsibilities. Users are then associated with one or more roles, ensuring consistent and controlled access management. This approach simplifies administration, supports least-privilege access models, and reduces the risk of unauthorized access to system resources.
Does the system validate authorization on the server side?
Yes. TrustWorks performs server-side validation of authentication and authorization for all requests. Access to resources, data, and operations is validated against the user’s authenticated identity and assigned permissions before the request is processed. This prevents unauthorized access attempts and mitigates risks associated with client-side manipulation or bypass of access controls.
Are development, testing, and production environments separated?
Yes. TrustWorks maintains strictly segregated Development (DEV), User Acceptance Testing (QA), and Production (PRD) environments. Each environment is logically separated and protected by distinct access controls, infrastructure configurations, and operational policies. This separation reduces the risk of unintended changes impacting production systems and ensures that development and testing activities do not interfere with live customer environments.
Is customer data encrypted?
Yes. TrustWorks protects customer data through encryption both in transit and at rest. Encryption ensures that sensitive information remains protected from unauthorized access during transmission and while stored within the platform’s infrastructure.
What encryption standards are used?
TrustWorks uses industry-standard encryption technologies to protect data. Data at rest is encrypted using strong cryptographic algorithms such as AES-256, while data in transit is protected using TLS 1.3 over secure HTTPS connections. These mechanisms help ensure the confidentiality and integrity of information exchanged between clients, services, and infrastructure components.
Are customer environments logically isolated from other tenants?
Yes. TrustWorks uses a multi-tenant architecture with logical isolation controls to ensure strict separation between customer environments. Tenant isolation mechanisms ensure that each customer’s data, configurations, and operational context remain isolated from other tenants in the platform.
Are development and production databases separated?
Yes. TrustWorks maintains separate database environments for development, testing, and production. Each environment is logically isolated and protected with dedicated access controls and operational safeguards to prevent cross-environment data exposure.
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