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SupportZebra
Sourced from public information. Not yet verified by the company.
SupportZebra is SOC 2 Type II compliant. SupportZebra also holds PCI DSS, GDPR, and CCPA.
About
SupportZebra is a SOC 2 Type 2 and PCI-DSS certified BPO based in the Philippines, providing 24/7 outsourced customer and technical support for SaaS, fintech, ecommerce, and healthcare companies in the US, UK, Canada, and Australia.
Compliance & infrastructure
Compliance leadership
The person who leads SupportZebra's SOC 2 isn't listed yet. Claim this profile to add it.
Penetration test
Unknown. SupportZebra's penetration test vendor isn't listed yet.
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This listing is partial
4/11 details · 36%SOC2C shows the verified essentials. 7 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.
- Auditorraises trustAdd the CPA firm that issued your SOC 2 so buyers can verify who signed it.
- Report dateraises trustAdd your most recent report period so buyers see how current your SOC 2 is.
- Renewal dateAdd your renewal window so buyers know your coverage is active.
- DocumentsList the documents you share (SOC 2 report, SOC 3, pen-test summary, DPA) and whether each is public or on request.
- SubprocessorsList your subprocessors so buyers can assess fourth-party risk, the way your trust center does.
- HostingAdd where you host (AWS, GCP, Azure) and data residency.
- Security controlsConfirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
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Frequently asked
Is SupportZebra SOC 2 compliant?
Is SupportZebra PCI DSS compliant?
Is SupportZebra GDPR compliant?
Is SupportZebra CCPA compliant?
Is SupportZebra SOC 2 Type I or Type II?
Can I use SupportZebra's SOC 2 for a vendor risk assessment?
Is SupportZebra penetration tested?
Is SupportZebra secure?
Does SupportZebra have a bug bounty or vulnerability disclosure program?
Who are SupportZebra's subprocessors?
Where does SupportZebra host or store data?
Where is SupportZebra's trust center or security page?
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