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Lyrebirdhealth
Trust level
Listed
Unverified
Listed
Domain
Report
Live
Sourced from public information. Not yet verified by the company.
Lyrebirdhealth is SOC 2 compliant. Lyrebirdhealth also holds HIPAA, and GDPR.
About
Lyrebird Health is an AI-powered medical scribe, designed to streamline clinical documentation and enhance healthcare efficiency. Our platform transcribes consultations in real-time, ensuring no audio is stored, and all data is processed securely on respective local soil. Committed to the highest standards of privacy and security, we implement end-to-end encryption, advanced anonymisation algorithms, and strict data storage policies. Lyrebird Health is built to meet the needs of enterprise-level organisations, as well as solo practitioners, providing reliable, compliant, and secure solutions.
Compliance & infrastructure
Hosting
AWSAzure
Data handled
Customer personally identifiable informationEmployee personally identifiable informationCredit card information (Opt-In)Personal health information (temporary)
Documents
1Subprocessors
9- AAmazon Web Services · Cloud provider
- MMicrosoft Azure · Cloud provider
- SStripe · Finance and payment processor
- AAmplitude · Data analytics
- GGoogle Workspace · Identity provider
- NNotion · Collaboration
- SSlack · Collaboration
- VVanta · Security
- HHubspot · Customer Relationship Manager
Compliance leadership
The person who leads Lyrebirdhealth's SOC 2 isn't listed yet. Claim this profile to add it.
Penetration test
Unknown. Lyrebirdhealth's penetration test vendor isn't listed yet.
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This listing is partial
7/11 details · 64%SOC2C shows the verified essentials. 4 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.
- Auditorraises trustAdd the CPA firm that issued your SOC 2 so buyers can verify who signed it.
- Report dateraises trustAdd your most recent report period so buyers see how current your SOC 2 is.
- Renewal dateAdd your renewal window so buyers know your coverage is active.
- Security controlsConfirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
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Frequently asked
Is Lyrebirdhealth SOC 2 compliant?
Lyrebirdhealth is SOC 2 compliant. On SOC2C this listing is Listed.
Is Lyrebirdhealth HIPAA compliant?
According to Lyrebirdhealth's public trust center, Lyrebirdhealth is HIPAA compliant. On SOC2C this listing is Listed.
Is Lyrebirdhealth GDPR compliant?
According to Lyrebirdhealth's public trust center, Lyrebirdhealth is GDPR compliant. On SOC2C this listing is Listed.
Can I use Lyrebirdhealth's SOC 2 for a vendor risk assessment?
Yes. Lyrebirdhealth's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is Lyrebirdhealth penetration tested?
Lyrebirdhealth hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.
Is Lyrebirdhealth secure?
Security isn't a single yes/no, but Lyrebirdhealth is SOC 2 compliant and holds HIPAA, GDPR. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
Does Lyrebirdhealth have a bug bounty or vulnerability disclosure program?
Lyrebirdhealth hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@lyrebirdhealth.com or via a /security page.
Who are Lyrebirdhealth's subprocessors?
Lyrebirdhealth lists 9 subprocessors on its trust center, including Amazon Web Services, Microsoft Azure, Stripe, Amplitude, Google Workspace. Buyers use this for fourth-party risk review.
Where does Lyrebirdhealth host or store data?
Lyrebirdhealth hosts on AWS, Azure, and handles Customer personally identifiable information, Employee personally identifiable information, Credit card information (Opt-In), Personal health information (temporary). Data residency details are on its trust center.
Where is Lyrebirdhealth's trust center or security page?
Lyrebirdhealth's trust center is at https://trust.lyrebirdhealth.com. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.
What personal data does Lyrebird Health collect?
We collect your contact email address, mobile number, full name, and clinic details. This may also include information you provide through customer surveys or direct contact with us.
How do you handle the data?
In the UK, the data is processed in Germany, and stored in the United Kingdom. In Australia, your data does not leave Australian soil. Advanced encryption applies both in transit (TLS 1.2) and at rest (AES256). Access is strictly limited to authorised users, ensuring the highest level of protection for your information.
Do you encrypt data at rest?
All data is encrypted at rest and whilst in transit (TLS) using AES-256 encryption.
What happens to my data if I delete my account or it becomes dormant?
If you delete your account or it remains inactive for 12 months, all associated personal data will be destroyed within that 12-month period.
Does Lyrebird Health store my payment information?
No, Lyrebird Health does not store your payment details. Payments are processed securely by Stripe, which handles your payment information according to its own privacy policy. There is an option to save your card details for automatic payments, this is opt-in only.
Is my data shared with third parties?
We do not share your personal data with third parties unless legally required, or with your explicit consent, when we do, we have necessary processing agreements in place with the third parties. Our support team may access your data only to provide necessary support services.
How does Lyrebird Health manage my patient's data?
We transcribe your patient consultations in real time, and the audio is immediately destroyed once the transcription is complete. You have the option to store the transcripts securely for up to 7 days or up to 6 months if selected.
Want to report a potential security issue?
You can contact our privacy officer with any concerns. If you are unsatisfied with the outcome, you may escalate the complaint to the Australian Privacy Commissioner. Phone: +61 447 070 907 Email: privacy@lyrebirdhealth.com Post: Confidential – Privacy Officer Subsidio Pty Ltd 20/181 William St, Melbourne 3000
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