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New FAQ: ISO 27001, ISO 27701 & What They Mean for Self-Hosted CustomersApr 2026
We've added a dedicated FAQ to our Trust Center addressing the questions we hear most often following our ISO 27001 and ISO 27701 certifications. The FAQ covers: - What ISO 27001 (ISMS) and ISO 27701 (PIMS) certifications mean in practice - How they relate to our existing SOC 2 Type II attestation - Which controls apply to self-hosted deployments vs. Magic Cloud - How self-hosted customers can reference our certificates in their own audits - What ISO 27701 means for how Hudu handles data on your instance - How to request certificates, our DPA, and supporting audit documentation The FAQ is available in the FAQ section of this Trust Center.
Hudu Achieves ISO 27001, ISO 27701 & CMMC Level 1 CertificationApr 2026
We're pleased to announce that Hudu has successfully completed certification audits for ISO/IEC 27001:2022, ISO/IEC 27701:2019, and CMMC Level 1. On March 16, 2026, Prescient Security LLC — an IAS-accredited certification body (MCSB-267) — issued Hudu ISO/IEC 27001:2022 certification (Certificate `#123187`) and ISO/IEC 27701:2019 certification (Certificate `#123187`\-02). Both certificates are valid through March 15, 2029, subject to annual surveillance audits. ISO 27001 certifies our Information Security Management System (ISMS) across the systems, applications, infrastructure, personnel, and business processes supporting the Hudu IT Documentation Platform and corporate operations. The certified scope includes our hosted infrastructure on DigitalOcean and AWS, and covers Customer Support, Engineering/Software Development, Human Resources, Marketing, Sales, Security Operations, and Product Management. ISO 27701 extends that foundation to privacy, certifying our Privacy Information Management System (PIMS) and formalizing our obligations both as a Data Processor (processing personal data on behalf of customers within the Hudu SaaS platform) and as a Data Controller (employee, job applicant, customer contact, vendor contact, and marketing/sales data). CMMC Level 1 confirms our alignment with the foundational cybersecurity practices required for organizations handling Federal…
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Frequently asked
Is Hudu Technologies Inc SOC 2 compliant?
Hudu Technologies Inc is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is Hudu Technologies Inc ISO 27001 certified?
According to Hudu Technologies Inc's public trust center, Hudu Technologies Inc is ISO 27001 certified. On SOC2C this listing is Listed.
Is Hudu Technologies Inc ISO 27701 certified?
According to Hudu Technologies Inc's public trust center, Hudu Technologies Inc is ISO 27701 certified. On SOC2C this listing is Listed.
Is Hudu Technologies Inc CMMC compliant?
According to Hudu Technologies Inc's public trust center, Hudu Technologies Inc is CMMC compliant. On SOC2C this listing is Listed.
Is Hudu Technologies Inc GDPR compliant?
According to Hudu Technologies Inc's public trust center, Hudu Technologies Inc is GDPR compliant. On SOC2C this listing is Listed.
Is Hudu Technologies Inc HIPAA compliant?
According to Hudu Technologies Inc's public trust center, Hudu Technologies Inc is HIPAA compliant. On SOC2C this listing is Listed.
Is Hudu Technologies Inc PCI DSS compliant?
According to Hudu Technologies Inc's public trust center, Hudu Technologies Inc is PCI DSS compliant. On SOC2C this listing is Listed.
Is Hudu Technologies Inc SOC 2 Type I or Type II?
Hudu Technologies Inc is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use Hudu Technologies Inc's SOC 2 for a vendor risk assessment?
Yes. Hudu Technologies Inc's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is Hudu Technologies Inc penetration tested?
Hudu Technologies Inc hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.
Does Hudu Technologies Inc offer a Data Processing Agreement (DPA)?
Hudu Technologies Inc publishes a DPA on its trust center; you can request access through SOC2C.
Is Hudu Technologies Inc secure?
Security isn't a single yes/no, but Hudu Technologies Inc is SOC 2 Type II compliant and holds SOC 2 Type II, ISO 27001, ISO 27701, CMMC, GDPR, HIPAA, PCI DSS. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
Does Hudu Technologies Inc have a bug bounty or vulnerability disclosure program?
Hudu Technologies Inc hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@hudu.com or via a /security page (Hudu Technologies Inc lists a security contact).
Who are Hudu Technologies Inc's subprocessors?
Hudu Technologies Inc lists 7 subprocessors on its trust center, including DigitalOcean, AWS, HubSpot, Zendesk, Stripe Payment. Buyers use this for fourth-party risk review.
Where does Hudu Technologies Inc host or store data?
Hudu Technologies Inc hosts on AWS, and handles Customer personally identifiable information, Credit card information, Personal health information. Data residency details are on its trust center.
Does Hudu Technologies Inc offer a Data Processing Agreement (DPA)?
Hudu Technologies Inc publishes a DPA on its trust center. You can request access through SOC2C.
Where is Hudu Technologies Inc's trust center or security page?
Hudu Technologies Inc's trust center is at https://compliance.hudu.com. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.
What authentication methods are supported?
We support API integration for app-based MFA as well as SSO with any identity providers using SAML 2.0. We have guides for most of the popular service providers.
How is sensitive data protected?
Sensitive data is handled in accordance with industry best practices. All customer data including passwords are encrypted with AES 256-bit GCM encryption both in transport and at rest.
Are you able to restrict user access levels and permitted actions?
Yes! Users can be limited by either their user role (we have 5 different technician levels); as well as via security groups. Security groups allow you to restrict items either very granularly (restrict individual items) or you can restrict entire features from these security groups.
Is Hudu a Zero Knowledge platform?
All access within your environment is recorded and audited in the activity logs, and access from Hudu would require permissions by you. Our self-hosted solution is Zero Knowledge (Hudu will only receive your number of billable users, version, and last login date/time).
What do these certifications actually mean?
Hudu holds three independently verified security and privacy credentials: SOC 2 Type II is an attestation issued by an independent CPA firm under the AICPA Trust Services Criteria. A Type II report evaluates the design and operating effectiveness of our controls over a defined observation period (typically six to twelve months)rather than at a single point in time. Our report covers the Security, Availability, Confidentiality, and Privacy trust service categories. ISO/IEC 27001:2022 certifies our Information Security Management System (ISMS). An accredited third-party certification body audits the system against the full set of Annex A controls and verifies that we systematically identify, assess, and treat information security risks through a formal, continually improving management program. ISO/IEC 27701:2019 extends the ISMS foundation into privacy, certifying our Privacy Information Management System (PIMS). It governs how we handle personally identifiable information both as a data controller (our own employee and prospect data) and as a data processor (customer data within our hosted platform). Together, these three credentials provide a strong combination of North American attestation standards and internationally recognized certification; confirming that our security and privacy practices are systematic, independently verified, and continuously improved rather than a point-in-time checklist.
How do these relate to your existing SOC 2 Type II?
Our SOC 2 Type II attestation remains in place and is especially relevant for customers whose auditors or procurement teams require it — particularly in North America. ISO 27001 and 27701 are complementary and globally recognized. They use a continuous management-system model assessed on an ongoing basis, with annual surveillance audits and a full recertification every three years — rather than a single audit window. In practice, the controls overlap significantly. Customers in Europe, the UK, and regulated industries often find ISO certifications more relevant for procurement and regulatory purposes. Holding both frameworks means there is no gap between our compliance posture and our actual operating practice.
Do these certifications apply to my self-hosted instance?
Partially — and it is important to understand exactly where the boundary falls. Our SOC 2 Type II attestation and ISO 27001/27701 certifications cover Hudu Technologies as an organization: our development practices, personnel processes, vendor management, internal security governance, and the Magic Cloud hosted platform we operate. They do not extend to infrastructure that you own and operate. --- What applies to all deployments (including self-hosted) - Application-level security controls built into the Hudu codebase - Secure development lifecycle and vulnerability management - Encryption at the application layer (AES-256, PBKDF2) - Role-based access control and audit logging - HTTP security headers and cookie security policy - Hudu's internal vendor and supply-chain controls - Penetration testing of the application itself - Hudu's data processor obligations under ISO 27701 --- What becomes your responsibility on self-hosted - Infrastructure hardening and OS patching - Network security, firewall rules, and segmentation - Backup configuration and recovery testing - Infrastructure-level monitoring and alerting - Physical or cloud-provider security of your hosting environment - TLS certificate management - Access control to the host OS and container runtime --- > 💡 A useful mental model: Hudu certifies the application and the organization. You are accountable for the infrastructure it runs on when self-hosted.
How can self-hosted customers align with SOC 2 and ISO 27001?
We publish hardening guidance specifically for self-hosted deployments. Key areas to address within your own compliance scope: Access control. Place your instance behind an identity-aware proxy such as Cloudflare Zero Trust. Enforce MFA at both the identity provider and within Hudu. Restrict the admin console to internal networks only. Patch management. Subscribe to Hudu release notifications and apply updates promptly. Our update cycle is where application-level security patches are delivered — running outdated versions is the most common source of exposure for self-hosted deployments. Backup and recovery. Configure S3-compatible offsite backups and regularly test restoration. Document your RTO and RPO as part of your business continuity plan — both are required controls under ISO 27001 Annex A and map to SOC 2 Availability criteria. Infrastructure hardening. Follow CIS Benchmarks for your OS and container runtime. Use network segmentation to limit blast radius. Ship host, network, and container logs to a SIEM. Vendor documentation. Retain copies of Hudu’s ISO certificates, SOC 2 report, and this FAQ as supplier due diligence evidence in your own ISMS or SOC 2 program.
Can I reference Hudu's ISO certificates in my own compliance program or audit?
Yes, with appropriate context. You can reference our SOC 2 Type II report as evidence that Hudu operates effective controls over the trust service categories relevant to your audit. You can reference our ISO 27001 and 27701 certifications as evidence that Hudu, as a software vendor and supply-chain dependency, operates under a certified ISMS and PIMS This is directly relevant to: - SOC 2 complementary sub-service organization (CSOC) or vendor management requirements - ISO 27001 Annex A controls around supplier relationships and software acquisition - GDPR Article 28 processor due diligence obligations --- > ⚠️ Important framing for your auditor: Our certificates cover Hudu's organizational practices and the Magic Cloud hosted platform. For self-hosted deployments, your auditor should understand that the infrastructure layer falls within your own scope. We recommend presenting our certificate alongside your own infrastructure controls to provide a complete picture.
What does ISO 27701 mean for how Hudu handles my data?
ISO 27701 certifies our Privacy Information Management System (PIMS), governing how we collect, process, store, and delete personally identifiable information. For self-hosted customers, this matters in two specific ways: As your software supplier: The application code we ship handles PII at the application layer — passwords, user records, audit logs, and client data you document in Hudu. Our PIMS governs how that code is designed, tested, and updated with privacy principles built in. Licensing telemetry: Self-hosted instances transmit a minimal set of data to our servers for licensing purposes. Our ISO 27701 certification governs exactly how we handle that data — what we collect, why, how long we retain it, and who has access. That scope is narrow: instance metadata for licensing validation only. No customer documentation, passwords, or PII stored within your instance is ever transmitted to us. A full Data Processing Agreement (DPA) is available on request at [security@hudu.com](mailto:security@hudu.com).