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Call Box

callbox.com· United States· 51–200 employees
Trust level
Listed
Unverified

Sourced from public information. Not yet verified by the company.

Call Box is SOC 2 Type II compliant.

Framework
Auditor
Last report
Renewal
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About

Call Box is the premier cloud solution for call tracking, phone traffic management, and comprehensive call insights trusted by more than 50,000 businesses. Users from a wide array of industries, including automotive dealerships and medical practices, trust Call Box to enhance, monitor, and optimize their call management—delivering real-time, actionable insights fueled by AI. Our top priority remains protecting our customers' data and ensuring robust security measures. Founded in 1988 and headquartered in Dallas, Texas, Call Box is dedicated to delivering industry-leading solutions that amplify

Compliance & infrastructure

Compliance leadership

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Penetration test

Unknown. Call Box's penetration test vendor isn't listed yet.

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This listing is partial

3/11 details · 27%

SOC2C shows the verified essentials. 8 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.

  • Auditorraises trust
    Add the CPA firm that issued your SOC 2 so buyers can verify who signed it.
  • Report dateraises trust
    Add your most recent report period so buyers see how current your SOC 2 is.
  • Renewal date
    Add your renewal window so buyers know your coverage is active.
  • Other certifications
    List your other frameworks (ISO 27001, HIPAA, PCI DSS) the way your trust center does.
  • Documents
    List the documents you share (SOC 2 report, SOC 3, pen-test summary, DPA) and whether each is public or on request.
  • Subprocessors
    List your subprocessors so buyers can assess fourth-party risk, the way your trust center does.
  • Hosting
    Add where you host (AWS, GCP, Azure) and data residency.
  • Security controls
    Confirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
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Frequently asked

Is Call Box SOC 2 compliant?
Call Box is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is Call Box SOC 2 Type I or Type II?
Call Box is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use Call Box's SOC 2 for a vendor risk assessment?
Yes. Call Box's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is Call Box penetration tested?
Call Box hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.
Is Call Box secure?
Security isn't a single yes/no, but Call Box is SOC 2 Type II compliant. SOC2C verifies its compliance posture and shows how strongly each fact is proven.