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Welbecare
Trust level
Listed
Unverified
Listed
Domain
Report
Live
Sourced from public information. Not yet verified by the company.
Welbecare is SOC 2 Type I compliant. Welbecare also holds ISO 27001.
About
Gestión de la salud ocupacional y bienestar de tu organización en una sola membresía. Con Welbe empoderamos a tus médicos ocupacionales con un software 360° de salud ocupacional y a tus colaboradores les ofrecemos una membresía de salud 24/7 desde $1 peso al día.
Compliance & infrastructure
Hosting
AWS
Data handled
Customer personally identifiable informationEmployee personally identifiable informationCredit card informationPersonal health information
Subprocessors
4- VVanta
- AAmazon Web Services · aws
- GGoogle Workspace · gsuiteadmin
- DDatadog · datadog
Compliance leadership
The person who leads Welbecare's SOC 2 isn't listed yet. Claim this profile to add it.
Penetration test
Unknown. Welbecare's penetration test vendor isn't listed yet.
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This listing is partial
6/11 details · 55%SOC2C shows the verified essentials. 5 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.
- Auditorraises trustAdd the CPA firm that issued your SOC 2 so buyers can verify who signed it.
- Report dateraises trustAdd your most recent report period so buyers see how current your SOC 2 is.
- Renewal dateAdd your renewal window so buyers know your coverage is active.
- DocumentsList the documents you share (SOC 2 report, SOC 3, pen-test summary, DPA) and whether each is public or on request.
- Security controlsConfirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
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Frequently asked
Is Welbecare SOC 2 compliant?
Welbecare is SOC 2 Type I compliant. On SOC2C this listing is Listed.
Is Welbecare ISO 27001 certified?
According to Welbecare's public trust center, Welbecare is ISO 27001 certified. On SOC2C this listing is Listed.
Is Welbecare SOC 2 Type I or Type II?
Welbecare is SOC 2 Type I compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use Welbecare's SOC 2 for a vendor risk assessment?
Yes. Welbecare's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is Welbecare penetration tested?
Welbecare hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.
Is Welbecare secure?
Security isn't a single yes/no, but Welbecare is SOC 2 Type I compliant and holds SOC 2 Type I, ISO 27001. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
Does Welbecare have a bug bounty or vulnerability disclosure program?
Welbecare hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@welbecare.com or via a /security page (Welbecare lists a security contact).
Who are Welbecare's subprocessors?
Welbecare lists 4 subprocessors on its trust center, including Vanta, Amazon Web Services, Google Workspace, Datadog. Buyers use this for fourth-party risk review.
Where does Welbecare host or store data?
Welbecare hosts on AWS, and handles Customer personally identifiable information, Employee personally identifiable information, Credit card information, Personal health information. Data residency details are on its trust center.
Where is Welbecare's trust center or security page?
Welbecare's trust center is at https://trust.welbecare.com. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.
Where are your servers located?
Welbe uses Amazon Web Services to host our application. We make full use of the security products embedded within the AWS ecosystem, including KMS, GuardDuty, and Inspector. In addition, we deploy our application using containers run on AWS managed services, meaning we typically do not manage servers or EC2 instances in production.
Do you encrypt data at rest?
Welbe encrypts data at rest and in transit for all of our customers. We use tools like Amazon Web Service’s Key Management System (KMS) to manage encryption keys using hardware security modules for maximum security in line with industry best practices. You can request access to our encryptation document policy in order to get to know more about how we handle it.
Is there an SLA for resolving identified security issues?
Security issues are classified as critical for us and they have an SLA of 15 minutes for the first interaction and 2 hours for resolution. It is important to know that security is the high priority of Welbe technology team.
How do you monitor for security breaches?
Our system is full monitored by Datadog and AWS. Teams are automatically alerted about any incident. Currently we also have a security squad focused in improve our environments. Welbe regularly engages some of the industry’s best application security experts for third-party penetration tests. Our penetration testers evaluate the source code, running application, and the deployed environment. Welbe also uses Datado, AWS resources, Sonarqube and Snyck to find and track any security issue. Our teams are automatically alerted. Currently we also have a security squad focused in improve our environments.
Do you have Penetration Testing conducted by a 3rd party?
The vulnerability/penetration test occurs once a year. The penetration test covers both web portals and the mobile application. If the penetration test identifies any critical points, we define an action plan and retest upon completion. The pentesting methodology is aligned with industry security standards like: OWASP, OSSTMM, ISO 27000 and NIST 800-115.
Where can I find public information about Welbe Services' status?
We recommend checking out our Status Public Page