SOC2C

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Pylon

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Security overviewCompliancePenetration test
Trust level
Listed
Unverified

Sourced from public information. Not yet verified by the company.

Pylon is SOC 2 Type II compliant. Pylon also holds ISO 27001, ISO 42001, HIPAA, and GDPR.

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Framework
SOC 2 Type II
Auditor
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Last report
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Renewal
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About

At Pylon, we’re redefining B2B customer support with an AI-powered platform designed to help teams resolve issues faster and deliver seamless experiences across every modern channel. Our mission is to make support smarter, more efficient, and more human— empowering businesses to build stronger relationships with their customers. We know that trust is essential in every interaction, which is why we uphold rigorous security and privacy standards. Pylon proudly maintains SOC 2, ISO 27001:2022, ISO/IEC 42001:2023, GDPR, and HIPAA compliance, ensuring that your data and your customers’ information

Compliance & infrastructure

SOC 2 Type IIISO 27001ISO 42001HIPAAGDPR

Compliance leadership

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Penetration test

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This listing is partial

4/11 details · 36%

SOC2C shows the verified essentials. 7 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.

  • Auditorraises trust
    Add the CPA firm that issued your SOC 2 so buyers can verify who signed it.
  • Report dateraises trust
    Add your most recent report period so buyers see how current your SOC 2 is.
  • Renewal date
    Add your renewal window so buyers know your coverage is active.
  • Documents
    List the documents you share (SOC 2 report, SOC 3, pen-test summary, DPA) and whether each is public or on request.
  • Subprocessors
    List your subprocessors so buyers can assess fourth-party risk, the way your trust center does.
  • Hosting
    Add where you host (AWS, GCP, Azure) and data residency.
  • Security controls
    Confirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
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Frequently asked

Is Pylon SOC 2 compliant?
Pylon is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is Pylon ISO 27001 certified?
According to Pylon's public trust center, Pylon is ISO 27001 certified. On SOC2C this listing is Listed.
Is Pylon ISO 42001 certified?
According to Pylon's public trust center, Pylon is ISO 42001 certified. On SOC2C this listing is Listed.
Is Pylon HIPAA compliant?
According to Pylon's public trust center, Pylon is HIPAA compliant. On SOC2C this listing is Listed.
Is Pylon GDPR compliant?
According to Pylon's public trust center, Pylon is GDPR compliant. On SOC2C this listing is Listed.