Twelve Labs security & compliance
An overview of Twelve Labs's security posture — compliance, penetration testing, subprocessors, and data handling — verified on SOC2C (Listed).
SOC 2 statusSOC 2 Type II · Listed
FrameworksSOC 2 Type II
Penetration testNot listed
Subprocessors8 listed
HostingAWS
Trust centerView
Security questions about Twelve Labs
- Is Twelve Labs secure?
- Security isn't a single yes/no, but Twelve Labs is SOC 2 Type II compliant. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
- Does Twelve Labs have a bug bounty or vulnerability disclosure program?
- Twelve Labs hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@twelvelabs.io or via a /security page (Twelve Labs lists a security contact).
- Who are Twelve Labs's subprocessors?
- Twelve Labs lists 8 subprocessors on its trust center, including Amazon Web Services, MongoDB Atlas, Auth0, Datadog, Stripe. Buyers use this for fourth-party risk review.
- Where does Twelve Labs host or store data?
- Twelve Labs hosts on AWS. Data residency details are on its trust center.
- Where is Twelve Labs's trust center or security page?
- Twelve Labs's trust center is at https://trust.twelvelabs.io. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.