TRACTIAN LLC

G2’s Spring 2026 Reports have recognized Tractian as a Leader in Industrial IoT for the third consecutive time, along with Best Meets Requirements in Usability, reinforcing our commitment to delivering reliable technology where it matters most: on the shop floor. From maintenance teams preventing failures to production teams driving efficiency, our platform is built to support the two most critical functions in any operation. By combining Condition Monitoring and Production performance in one system, we ensure every stakeholder, from technician to plant manager, has the visibility and tools they need to win the shift. These recognitions mean more because they come directly from the people using Tractian every day. Thank you to the teams who continue to share feedback and push us to raise the bar. Access independent customer reviews of Tractian on G2, the world’s largest and most trusted software marketplace.

As part of Tractian’s ongoing commitment to transparency and responsible technology use, we have published our "Platform Terms and Conditions of Use". The AI-specific clauses previously published as standalone "Artificial Intelligence Terms and Conditions" are now formally incorporated into our overarching Platform Terms framework. This provides customers, auditors, and security stakeholders with a single, comprehensive reference covering: • Acceptable and secure use of the Tractian Platform • Governance and safeguards for AI-enabled functionalities • User responsibilities and account protections • Data privacy, security controls, and risk management principles • AI transparency commitments, including opt-out options for model improvement use cases By integrating AI governance into our main Platform Terms, Tractian reinforces that AI is treated as an embedded capability within a controlled, compliant, and secure operational environment — aligned with our broader trust and compliance program. 📌 Read the Platform Terms and Conditions of Use here: https://tractian.com/en/policies/terms-of-use

As part of our ongoing commitment to transparency and responsible technology use, we have published our "Artificial Intelligence Terms and Conditions" on our website. This document provides a clear overview of how we leverage AI capabilities across our products and operations, including the principles and safeguards that guide their use. Publishing these terms is intended to give customers, partners, and other stakeholders greater visibility into practices already in place. The AI Terms of Use align with our broader approach to risk management, security, privacy, and compliance, and are available for review at any time. 📌 Read the AI Terms & Conditions here: https://tractian.com/en/policies/ai-terms-of-use We will continue to evolve our policies and controls to ensure AI is used responsibly, securely, and in a way that supports trust and service quality.

At Tractian, information security is a constant priority. After achieving our ISO/IEC 27001:2022 certification in 2023 and successfully completing the Surveillance Audit Year 1 in 2024, we are proud to announce that we have now successfully passed the ISO/IEC 27001:2022 Surveillance Audit Year 2. The ISO 27001 certification is valid for 3 years, but it requires annual surveillance audits (Year 1 and Year 2) to ensure ongoing alignment with the standard. Progressing through this multiyear cycle reinforces not only our sustained compliance but also serves as a seal of continuous maturity, demonstrating that our controls, processes, and security posture continue to evolve and strengthen year over year. This achievement highlights our dedication to maintaining the highest standards of information security and supporting the secure growth of our business. We remain steadfast in our mission to provide a resilient and trustworthy environment for our customers, partners, and employees.

Thanks to our customers’ feedback, Tractian has earned recognition in G2 Fall 2025 reports — achieving Leader status in Industrial IoT and maintaining "High Performer" honors in Asset Management and CMMS across both Mid-Market and Enterprise. This recognition in an independent platform such as G2 reflects the consistency of our solutions and the trust placed in them by customers, while reinforcing Tractian’s commitment to delivering solutions that are "reliable, secure, and aligned with industry operational requirements", and to upholding quality and transparency standards consistent with best practices. Access independent customer reviews of Tractian on G2, the world’s largest and most trusted software marketplace.