Is this your company? Buyers are checking Synop Inc here. Claim synop.ai free to control the listing, earn the badge buyers trust, and see who's evaluating you.
Claim free
Synop Inc
Trust level
Listed
Unverified
Listed
Domain
Report
Live
Sourced from public information. Not yet verified by the company.
Synop Inc is SOC 2 Type II compliant. Synop Inc also holds GDPR, and ISO 27001.
About
Synop, the leading enterprise platform for EV fleets, is accelerating the transition to commercial electric vehicles by seamlessly connecting vehicles, chargers, and the grid through end-to-end software solutions that optimize EV charging and energy management.
Compliance & infrastructure
Hosting
AWS
Data handled
Customer personally identifiable informationCredit card informationPersonal health information
Subprocessors
3- AAmazon Web Services · Cloud providerus-east-1, eu-west-1
- DDatadog · Log and metric aggregation/processingCountry: US
- TTriNet · Employee managementCountry: US
Compliance leadership
The person who leads Synop Inc's SOC 2 isn't listed yet. Claim this profile to add it.
Penetration test
Unknown. Synop Inc's penetration test vendor isn't listed yet.
Claim this profile to add it.
Recent updates
ISO27001:2022Sep 2025
We have recently completed the ISO27001:2022 certification.
SOC2 2025May 2025
We have recently completed our 2025 SOC2 audit and report. Please reach out to a team member to obtain our latest SOC2 report if interested.
This listing is partial
6/11 details · 55%SOC2C shows the verified essentials. 5 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.
- Auditorraises trustAdd the CPA firm that issued your SOC 2 so buyers can verify who signed it.
- Report dateraises trustAdd your most recent report period so buyers see how current your SOC 2 is.
- Renewal dateAdd your renewal window so buyers know your coverage is active.
- DocumentsList the documents you share (SOC 2 report, SOC 3, pen-test summary, DPA) and whether each is public or on request.
- Security controlsConfirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
Claim free to control your listing
Verify your work email to take ownership, earn the badge buyers trust, and add the details that win deals.
Frequently asked
Is Synop Inc SOC 2 compliant?
Synop Inc is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is Synop Inc GDPR compliant?
According to Synop Inc's public trust center, Synop Inc is GDPR compliant. On SOC2C this listing is Listed.
Is Synop Inc ISO 27001 certified?
According to Synop Inc's public trust center, Synop Inc is ISO 27001 certified. On SOC2C this listing is Listed.
Is Synop Inc SOC 2 Type I or Type II?
Synop Inc is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use Synop Inc's SOC 2 for a vendor risk assessment?
Yes. Synop Inc's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is Synop Inc penetration tested?
Synop Inc hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.
Is Synop Inc secure?
Security isn't a single yes/no, but Synop Inc is SOC 2 Type II compliant and holds SOC 2 Type II, GDPR, ISO 27001. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
Does Synop Inc have a bug bounty or vulnerability disclosure program?
Synop Inc hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@synop.ai or via a /security page (Synop Inc lists a security contact).
Who are Synop Inc's subprocessors?
Synop Inc lists 3 subprocessors on its trust center, including Amazon Web Services, Datadog, TriNet. Buyers use this for fourth-party risk review.
Where does Synop Inc host or store data?
Synop Inc hosts on AWS, and handles Customer personally identifiable information, Credit card information, Personal health information. Data residency details are on its trust center.
Where is Synop Inc's trust center or security page?
Synop Inc's trust center is at https://trust.synop.ai. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.
How often does Synop undergo SOC 2 audits?
Synop undergoes annual SOC 2 Type II audits to ensure continuous alignment with leading security practices. Our most recent audit was completed in May 2025.
Is Synop GDPR compliant?
Yes, Synop is fully GDPR compliant. We’ve implemented controls to protect personal data, including data subject rights handling, encrypted storage, regional hosting (e.g., Ireland for EU customers), and continuous compliance monitoring via Vanta.
Do you encrypt data at rest?
Yes. All customer data is encrypted at rest using AWS KMS-backed encryption across RDS, S3, and other storage services.
Does Synop perform regular penetration testing?
Yes, Synop conducts penetration testing annually as part of our SOC 2 audit process. Our latest test was completed in April 2025.
How do you monitor for security breaches?
Synop uses Datadog SIEM as our primary security monitoring solution. It provides comprehensive threat detection across logs, infrastructure, and applications. Datadog enables real-time detection of anomalies, suspicious behavior, and potential breaches across our AWS environment, application layers, and APIs. Alerts are routed through our on-call escalation process and reviewed by engineering and security leads.
Want to report a potential security issue?
We welcome responsible disclosure. Please email security@synop.ai with details. Our security team will triage and respond promptly. While we do not currently offer a formal bug bounty program, we value contributions that improve our security posture.
What is Synop’s disaster recovery strategy?
Synop maintains a Business Continuity and Disaster Recovery Plan, reviewed annually and tested through tabletop exercises. Our RTO is 4–8 hours for critical systems, and RPO is typically under 24 hours.
How often is your disaster recovery plan tested?
We conduct annual tabletop exercises simulating scenarios such as DDoS attacks, data sabotage, and human error to validate and improve our plans.
How are incidents communicated to customers?
Synop follows a structured incident response plan to ensure timely and transparent communication. If an incident impacts customer data or service availability, our team will notify affected customers directly via email and coordinate updates through our Customer Success team. Additionally, we will post real-time updates to our public status page at status.synop.ai to ensure visibility into resolution progress.
What personal data does Synop collect?
Synop collects only essential user data such as name, email, organization, and—if using vehicle telematics features—location coordinates. We do not collect or store payment card data directly. Payment data is stored using our payment partner Stripe.
How do you handle the data we collect?
We process personal and operational data in accordance with our Data Management and Privacy Policies. Customer data is encrypted, access-controlled, and retained only as long as needed to fulfill contractual obligations. Data collection and usage is always transparent and purpose-limited.
Can customer data be deleted upon request?
Yes, customer data can be deleted upon request. Personal data is also automatically purged within 60 days after contract termination, per our Data Management Policy.
Business & Industrial peers that completed SOC 2
Octopus Deploy
octopus.com · United Kingdom · Business & Industrial
SOC 2 Type IIRenewal not public
Newsworthy.ai
newsworthy.ai · United States · Business & Industrial
SOC 2 Type IIRenewal not public
1099-Prep
1099-prep.com · United States · Business & Industrial
SOC 2 Type IRenewal not public
Ask Ai
ask-ai.com · Business & Industrial
SOC 2 Type IIRenewal not public