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SuccessKPI Insight and Action Platform
Trust level
Listed
Unverified
Listed
Domain
Report
Live
Sourced from public information. Not yet verified by the company.
SuccessKPI Insight and Action Platform is SOC 2 Type II compliant. SuccessKPI Insight and Action Platform also holds FedRAMP, GDPR, PCI DSS, CCPA, HIPAA, and ISO 27001.
About
# Welcome to SuccessKPI’s Trust Center At SuccessKPI, we are deeply committed to maintaining the privacy and security of your data. Our platform empowers contact centers to deliver exceptional customer experiences by providing advanced insights, real-time analytics, and seamless integrations—all with trust and transparency at the core. This Trust Center provides a comprehensive overview of our security practices, including the robust controls and policies our teams implement to protect your data. Here, you can: - Explore our compliance certifications. - Learn about our data governance standard
Compliance & infrastructure
Hosting
AWS
Data handled
Customer personally identifiable informationEmployee personally identifiable informationCredit card informationPersonal health information
Documents
11Documents
- SKPI Security WhitePaper 2025Request
- Shared Responsibilities for Responsible AI Terms of Use on the SuccessKPI PlatformRequest
- SuccessKPI-PCI-AOC-2025.pdfRequest
- Q1 2026 Penetration Test Executive Report.pdfRequest
- SuccessKPI CCPA Certificate (2026).pdfRequest
- SuccessKPI 27001-2202 Certificate (2026).pdfRequest
- SuccessKPI GDPR Certificate (2026).pdfRequest
- SuccessKPI LGPD Certificate (2026).pdfRequest
- SuccesKPI HIPAA Certificate (2026).pdfRequest
- SuccessKPI 2026 SOC 2 Type 2.pdfRequest
- UKAS_ISO 27001-2022 Certificate (2026).pdfRequest
Subprocessors
4- AAmazon Web Services · InfrastructureUnited States | Canada | London | Frankfurt | APAC
- BBitbucket · Version controlUS
- CCrowdStrike · Cloud monitoringUS
- SSnyk · SecurityUS
Compliance leadership
The person who leads SuccessKPI Insight and Action Platform's SOC 2 isn't listed yet. Claim this profile to add it.
Penetration test
Unknown. SuccessKPI Insight and Action Platform's penetration test vendor isn't listed yet.
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This listing is partial
7/11 details · 64%SOC2C shows the verified essentials. 4 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.
- Auditorraises trustAdd the CPA firm that issued your SOC 2 so buyers can verify who signed it.
- Report dateraises trustAdd your most recent report period so buyers see how current your SOC 2 is.
- Renewal dateAdd your renewal window so buyers know your coverage is active.
- Security controlsConfirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
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Frequently asked
Is SuccessKPI Insight and Action Platform SOC 2 compliant?
SuccessKPI Insight and Action Platform is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is SuccessKPI Insight and Action Platform FedRAMP compliant?
According to SuccessKPI Insight and Action Platform's public trust center, SuccessKPI Insight and Action Platform is FedRAMP compliant. On SOC2C this listing is Listed.
Is SuccessKPI Insight and Action Platform GDPR compliant?
According to SuccessKPI Insight and Action Platform's public trust center, SuccessKPI Insight and Action Platform is GDPR compliant. On SOC2C this listing is Listed.
Is SuccessKPI Insight and Action Platform PCI DSS compliant?
According to SuccessKPI Insight and Action Platform's public trust center, SuccessKPI Insight and Action Platform is PCI DSS compliant. On SOC2C this listing is Listed.
Is SuccessKPI Insight and Action Platform CCPA compliant?
According to SuccessKPI Insight and Action Platform's public trust center, SuccessKPI Insight and Action Platform is CCPA compliant. On SOC2C this listing is Listed.
Is SuccessKPI Insight and Action Platform HIPAA compliant?
According to SuccessKPI Insight and Action Platform's public trust center, SuccessKPI Insight and Action Platform is HIPAA compliant. On SOC2C this listing is Listed.
Is SuccessKPI Insight and Action Platform ISO 27001 certified?
According to SuccessKPI Insight and Action Platform's public trust center, SuccessKPI Insight and Action Platform is ISO 27001 certified. On SOC2C this listing is Listed.
Is SuccessKPI Insight and Action Platform SOC 2 Type I or Type II?
SuccessKPI Insight and Action Platform is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use SuccessKPI Insight and Action Platform's SOC 2 for a vendor risk assessment?
Yes. SuccessKPI Insight and Action Platform's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is SuccessKPI Insight and Action Platform penetration tested?
SuccessKPI Insight and Action Platform hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.
Can I get SuccessKPI Insight and Action Platform's SOC 2 report?
SuccessKPI Insight and Action Platform's SOC 2 report is available on request. Request access through SOC2C and we coordinate the company-side NDA and delivery.
Does SuccessKPI Insight and Action Platform have an ISO 27001 certificate?
SuccessKPI Insight and Action Platform publishes an ISO certificate on its trust center; you can request access through SOC2C.
Is SuccessKPI Insight and Action Platform secure?
Security isn't a single yes/no, but SuccessKPI Insight and Action Platform is SOC 2 Type II compliant and holds FedRAMP, SOC 2 Type II, GDPR, PCI DSS, CCPA, HIPAA, ISO 27001. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
Does SuccessKPI Insight and Action Platform have a bug bounty or vulnerability disclosure program?
SuccessKPI Insight and Action Platform hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@successkpi.com or via a /security page (SuccessKPI Insight and Action Platform lists a security contact).
Who are SuccessKPI Insight and Action Platform's subprocessors?
SuccessKPI Insight and Action Platform lists 4 subprocessors on its trust center, including Amazon Web Services, Bitbucket, CrowdStrike, Snyk. Buyers use this for fourth-party risk review.
Where does SuccessKPI Insight and Action Platform host or store data?
SuccessKPI Insight and Action Platform hosts on AWS, and handles Customer personally identifiable information, Employee personally identifiable information, Credit card information, Personal health information. Data residency details are on its trust center.
Where is SuccessKPI Insight and Action Platform's trust center or security page?
SuccessKPI Insight and Action Platform's trust center is at https://trust.successkpi.com. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.
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