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Subsplash

subsplash.com· United States· 51–200 employees
Trust level
Listed
Unverified

Sourced from public information. Not yet verified by the company.

Subsplash is SOC 2 compliant. Subsplash also holds PCI DSS, GDPR, and CCPA.

Framework
SOC 2
Auditor
Last report
Renewal
View official trust center ↗

About

Trusted by over 20,000 churches around the the world, the Subsplash Platform is built with the highest level of security to keep you and your community safe.

Compliance & infrastructure

Hosting
AWS
Data handled
Customer personally identifiable informationEmployee personally identifiable informationCredit card informationPersonal health information

Subprocessors

13
  • A
    Amazon Web Services · Hosting, storage and processing Customer Data
    USA
  • S
    Salesforce · Support and account management
    USA
  • S
    Snowflake · Data warehouse services
    USA
  • I
    Intercom · Support and account management
    USA
  • S
    Stripe · Payment processing
    USA
  • O
    Outreach · Customer Communication Tool
    USA
  • H
    Hubspot · CRM Integration
    USA
  • T
    Tableau · Data Visualization Platform
    USA
  • L
    Loom · Support Recordings
    USA
  • M
    MongoDB · Database Hosting
    USA
  • P
    Pendo · Data analytics
    USA
  • S
    Sentry (Functional Software, Inc. d/b/a Sentry) · Application Monitoring
    USA
Show all 13 subprocessors
  • S
    Slack · Customer Support and Internal Communication
    USA

Compliance leadership

The person who leads Subsplash's SOC 2 isn't listed yet. Claim this profile to add it.

Penetration test

Unknown. Subsplash's penetration test vendor isn't listed yet.

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Recent updates

Subsplash Renews EU-US Data Privacy Framework MembershipJan 2025

Subsplash has renewed our membership in the Data Privacy Framework (DPF) program. This participation allows personal data to freely flow to the United States from the European Union, United Kingdom, and Switzerland without the need to enter into additional transfer terms such as the Standard Contractual Clauses (SCCs). To participate in the DPF program, Subsplash completed its self-certification to the International Trade Administration of the US Department of Commerce via the Department's DPF program website and publicly committed itself as an organization to comply with the DPF Principles of notice, choice, security, data integrity and purpose limitation, access, recourse and enforcement, and accountability for onward transfers. Subsplash's participation in the DPF program reinforces our dedication to GDPR-driven privacy and data protection principles. You may find Subsplash’s listing on the DPF website here and refer to the details outlined in the EU-US, UK Extension To The EU-US, Swiss-US Data Privacy Framework in our updated Privacy Policy.

This listing is partial

6/11 details · 55%

SOC2C shows the verified essentials. 5 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.

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  • Report dateraises trust
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  • Renewal date
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  • Documents
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  • Security controls
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Frequently asked

Is Subsplash SOC 2 compliant?
Subsplash is SOC 2 compliant. On SOC2C this listing is Listed.
Is Subsplash PCI DSS compliant?
According to Subsplash's public trust center, Subsplash is PCI DSS compliant. On SOC2C this listing is Listed.
Is Subsplash GDPR compliant?
According to Subsplash's public trust center, Subsplash is GDPR compliant. On SOC2C this listing is Listed.
Is Subsplash CCPA compliant?
According to Subsplash's public trust center, Subsplash is CCPA compliant. On SOC2C this listing is Listed.
Can I use Subsplash's SOC 2 for a vendor risk assessment?
Yes. Subsplash's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.

Answers published by Subsplash

Reproduced from Subsplash's own trust center. These are the company's statements about its security practices — SOC2C has not tested or verified them, and they may have changed since we last read the page. Check the source ↗

Where can I find information about Subsplash's uptime and downtime?
We recommend checking out our Status Page. This will give you the ability to subscribe for updates, view uptimes, be informed of any outages, and view historical data.
Do you encrypt data at rest?
All datastores with customer data, in addition to S3 buckets, are encrypted at rest. Sensitive collections and tables also use row-level encryption. This means the data is encrypted even before it hits the database so that neither physical access, nor logical access to the database, is enough to read the most sensitive information.
Do you encrypt data in transit?
Subsplash uses TLS 1.2 or higher everywhere data is transmitted over potentially insecure networks. We also use features such as HSTS (HTTP Strict Transport Security) to maximize the security of our data in transit. Server TLS keys and certificates are managed by AWS and deployed via Application Load Balancers.
How do I report a security vulnerability?
We run an ongoing bounty program through Bugcrowd to provide penetration testing across all of our products on the Subsplash Platform. These security researchers are some of the best in the world at finding vulnerabilities and responsibly disclosing them. Our bounty program is open to anyone who finds a security vulnerability. (To report a vulnerability, please request an invite to our program by contacting us at security@subsplash.com)

Business & Industrial peers that completed SOC 2