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SquadStack
Trust level
Listed
Unverified
Listed
Domain
Report
Live
Sourced from public information. Not yet verified by the company.
SquadStack is SOC 2 Type II compliant. SquadStack also holds ISO 27001, and ISO 27701.
About
SquadStack provides a fully managed telecalling platform for sales & operations teams. Our outsourcing platform seamlessly manages your outbound calling efforts with a robust tech stack, artificial intelligence, and on-demand telecallers.
Compliance & infrastructure
Hosting
AWS
Data handled
Customer personally identifiable informationEmployee personally identifiable information
Subprocessors
7- AAmazon Web Services · We have obtained infrastructure as a service (IaaS) from AWS.
- EExotel · This is a telephony service provider
- IInfobip · Gateway to use WhatsApp API
- OOzonetel · This is a telephony service provider
- GGupshup · Gateway to use WhatsApp API
- OOpenAI · We use OpenAI as subprocessors for our AI-powered features.
- GGoogle Gemini · We use Gemini (Google) as subprocessors for our AI-powered features.
Compliance leadership
The person who leads SquadStack's SOC 2 isn't listed yet. Claim this profile to add it.
Penetration test
Unknown. SquadStack's penetration test vendor isn't listed yet.
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Recent updates
Domain updateMay 2026
SquadStack domain has been moved from .com to .ai
Compliance API documentationMay 2026
https://apidocs.squadstack.com/
This listing is partial
6/11 details · 55%SOC2C shows the verified essentials. 5 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.
- Auditorraises trustAdd the CPA firm that issued your SOC 2 so buyers can verify who signed it.
- Report dateraises trustAdd your most recent report period so buyers see how current your SOC 2 is.
- Renewal dateAdd your renewal window so buyers know your coverage is active.
- DocumentsList the documents you share (SOC 2 report, SOC 3, pen-test summary, DPA) and whether each is public or on request.
- Security controlsConfirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
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Frequently asked
Is SquadStack SOC 2 compliant?
SquadStack is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is SquadStack ISO 27001 certified?
According to SquadStack's public trust center, SquadStack is ISO 27001 certified. On SOC2C this listing is Listed.
Is SquadStack ISO 27701 certified?
According to SquadStack's public trust center, SquadStack is ISO 27701 certified. On SOC2C this listing is Listed.
Is SquadStack SOC 2 Type I or Type II?
SquadStack is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use SquadStack's SOC 2 for a vendor risk assessment?
Yes. SquadStack's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is SquadStack penetration tested?
SquadStack hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.
Is SquadStack secure?
Security isn't a single yes/no, but SquadStack is SOC 2 Type II compliant and holds ISO 27001, ISO 27701, SOC 2 Type II. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
Does SquadStack have a bug bounty or vulnerability disclosure program?
SquadStack hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@squadstack.com or via a /security page (SquadStack lists a security contact).
Who are SquadStack's subprocessors?
SquadStack lists 7 subprocessors on its trust center, including Amazon Web Services, Exotel, Infobip, Ozonetel, Gupshup. Buyers use this for fourth-party risk review.
Where does SquadStack host or store data?
SquadStack hosts on AWS, and handles Customer personally identifiable information, Employee personally identifiable information. Data residency details are on its trust center.
Where is SquadStack's trust center or security page?
SquadStack's trust center is at https://trust.squadstack.com. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.
How we take care availability measures?
We host our solution by default in HA mode Additionally, we provide warm disaster recovery (DR) option at AWS Hyderabad Regular data backup (Real time replication) Backups kept encrypted and stored at the DR location RTO – 50 Minutes, RPO – 10 Minutes We offer >99.9% uptime SLAs for our APIs & portal.
Where are your servers located?
We store all data of our customers within India. Our servers are located in India.
What privacy/security settings are available?
1. SquadStack is an SOC2 Type 2, ISO 27001:2022 and ISO 27701:2019 certified organization for confidentiality, integrity, availability, information security & privacy. We adhere to these standards as a baseline and continually ensure security and privacy through ongoing improvement. 2. Data is encrypted at rest (using AES 256) and in motion (over TLS 1.2 and above) 3. SquadStack provides Data purging as per agreed-upon retention controls. 4. We have strict role-based access controls
Do you support Single Sign-On (SSO)?
Yes, SquadStack does support Single Sign-On (SSO)
How long is data retained?
Data retention is customisable as per the agreement. By default data is retained for the entire period of the engagement, additionally as per regulatory requirements. We provide two types of controls to purge data 1. Purge on-demand - Purge using a delete API endpoint 2. Purge based on TTL - We can agree upon a TTL in the contract & data will be purged basis that. Once purged the data cannot be retrieved & will be permanently deleted.
Business & Industrial peers that completed SOC 2
Newsworthy.ai
newsworthy.ai · United States · Business & Industrial
SOC 2 Type IIRenewal not public
Octopus Deploy
octopus.com · United Kingdom · Business & Industrial
SOC 2 Type IIRenewal not public
1099-Prep
1099-prep.com · United States · Business & Industrial
SOC 2 Type IRenewal not public
Ask Ai
ask-ai.com · Business & Industrial
SOC 2 Type IIRenewal not public