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OnSearch Pty
Trust level
Listed
Unverified
Listed
Domain
Report
Live
Sourced from public information. Not yet verified by the company.
OnSearch Pty is SOC 2 Type II compliant. OnSearch Pty also holds GDPR.
About
Relevance AI is the home of the AI Workforce enabling companies to scale the output of teams like they do compute. Delegate mundane and repetitive work to AI Agents that can work together. This page is an overview that demonstrates our commitment to compliance and security. We list our certifications, high level controls, and enable our enterprise customers to request sensitive documentation.
Compliance & infrastructure
Hosting
AWSGCPAzure
Data handled
Customer personally identifiable informationCredit card informationPersonal health information
Subprocessors
43- AAmazon Web Services · awsUS, EU, AU
- MMongoDB Atlas · mongoatlasUS, EU, AU
- GGoogle Cloud · Cloud providerGlobal
- SSlack · slackGlobal
- MMicrosoft Azure · Cloud providerUS EU, AU
- SSmartLead · SalesGlobal
- SStripe · Finance and paymentsGlobal
- UUnipile · EngineeringGlobal
- VVapi · EngineeringUS
- WWorkOS · EngineeringGlobal
- AAnthropic · EngineeringUS
- OOpenAI · EngineeringUS
Show all 43 subprocessorsShow fewer
- OOpenRouter · EngineeringGlobal
- PPerplexity AI · EngineeringUS
- PPosthog · Data analyticsUS
- RReplicate · EngineeringUS
- RResend · MarketingUS
- SSendGrid · MarketingUS
- IInngest · EngineeringUS
- MMailgun · MarketingUS
- MModal · EngineeringUS
- AAssemblyAI · EngineeringUS
- CCohere · EngineeringUS
- DDeepgram · EngineeringUS
- OOrb · Finance and paymentsUS
- PPipedream, Inc. · EngineeringUS
- AAdora · Data analyticsUS
- DDeno · EngineeringUS
- EE2b.dev · EngineeringUS
- HHubspot · SalesUS
- LLinear · EngineeringUS
- OOffice 365 · Collaboration
- RRecall.ai · EngineeringUS
- GGoogle Workspace · CollaborationUS
- NNotion · CollaborationUS
- EEleven Labs · OtherNew York
- RRewardful · SalesUS
- DDaytonaUS, EU
- MMistral.aiEU
- DDatabricks · Data storage and processingUSA
- CCloudflare · Cloud providerGlobal
- LLedger Up · Internal billing data transformationsUSA
- SSentry · Error monitoringUSA
Compliance leadership
The person who leads OnSearch Pty's SOC 2 isn't listed yet. Claim this profile to add it.
Penetration test
Unknown. OnSearch Pty's penetration test vendor isn't listed yet.
Claim this profile to add it.
Recent updates
Update to data subprocessorsMar 2026
There has been a change to our data subprocessors, with the addition of ledgerup.ai and Databricks. For more information please see thttps://trust.relevanceai.com/subprocessors
This listing is partial
6/11 details · 55%SOC2C shows the verified essentials. 5 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.
- Auditorraises trustAdd the CPA firm that issued your SOC 2 so buyers can verify who signed it.
- Report dateraises trustAdd your most recent report period so buyers see how current your SOC 2 is.
- Renewal dateAdd your renewal window so buyers know your coverage is active.
- DocumentsList the documents you share (SOC 2 report, SOC 3, pen-test summary, DPA) and whether each is public or on request.
- Security controlsConfirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
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Frequently asked
Is OnSearch Pty SOC 2 compliant?
OnSearch Pty is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is OnSearch Pty GDPR compliant?
According to OnSearch Pty's public trust center, OnSearch Pty is GDPR compliant. On SOC2C this listing is Listed.
Is OnSearch Pty SOC 2 Type I or Type II?
OnSearch Pty is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use OnSearch Pty's SOC 2 for a vendor risk assessment?
Yes. OnSearch Pty's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is OnSearch Pty penetration tested?
OnSearch Pty hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.
Is OnSearch Pty secure?
Security isn't a single yes/no, but OnSearch Pty is SOC 2 Type II compliant and holds SOC 2 Type II, GDPR. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
Does OnSearch Pty have a bug bounty or vulnerability disclosure program?
OnSearch Pty hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@relevanceai.com or via a /security page (OnSearch Pty lists a security contact).
Who are OnSearch Pty's subprocessors?
OnSearch Pty lists 43 subprocessors on its trust center, including Amazon Web Services, MongoDB Atlas, Google Cloud, Slack, Microsoft Azure. Buyers use this for fourth-party risk review.
Where does OnSearch Pty host or store data?
OnSearch Pty hosts on AWS, GCP, Azure, and handles Customer personally identifiable information, Credit card information, Personal health information. Data residency details are on its trust center.
Where is OnSearch Pty's trust center or security page?
OnSearch Pty's trust center is at https://trust.relevanceai.com. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.
Where are your servers located?
We offer customers the ability to select an AWS region in the US, EU or Australia.
Is customer data encrypted?
Customer data is secured with 256-bit AES encryption at rest and SSL/TLS encryption in-transit.
Do you support Single Sign-On (SSO)?
We offer SSO for our Enterprise plan.
Do you use customer data for training?
No customer data is used for training models.
How are your LLM models hosted?
Customers may either: - utilise LLM services via our access. We access models from a variety of services, e.g. from OpenAI, Anthropic, OpenRouter, etc. Our relationship with LLM providers is governed by the DPA of the relevant service provider, and disclosed through our subprocessor list - utilise their own access to LLM services, e.g. through a custom deployment, or importing their own API keys which have independently negotiated agreements with an LLM provider.
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