SOC2C

Qwaiting

qwaiting.com· Security contact
Security overviewCompliancePenetration test
Trust level
Domain Verified
Identity confirmed

The company proved it controls this domain (DNS or company email).

Domain verified via lisasmith@qwaiting.com● Verified Sep 2026

Qwaiting is SOC 2 compliant. Qwaiting also holds HIPAA, GDPR, CCPA, and PCI DSS.

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Framework
SOC 2
Auditor
Not public
Last report
—
Renewal
Unknown

About

Qwaiting is a global leader in queue and customer journey management, trusted by 6,5000+ organizations across 120+ countries. Every year, we power over 30 million customer experiences - helping businesses, governments, and institutions deliver faster service, reduce costs, and boost satisfaction. From virtual queues and WhatsApp notifications to self-service kiosks, face recognition, and real-time analytics, we simplify complex journeys into seamless, measurable, and scalable experiences.

Compliance & infrastructure

SOC 2 Type IIHIPAAGDPRCCPAPCI DSS
Key controls
  • —Encryption at rest
Hosting
AWS

Penetration test

Unknown. Qwaiting's penetration test vendor isn't listed yet.

Ask Qwaiting to add who performed their pen test:

Listing history

  • FAQ added · by the company
  • FAQ added · by the company
  • FAQ added · by the company
  • FAQ added · by the company
  • Frameworks updated · by the company
  • Profile details updated · by the company
  • Profile claimed and domain verified · by the company
  • Listed on SOC2C

Complete this profile

4/11 details · 36%

SOC2C shows the verified essentials. 7 details are not yet provided. Trust centers list more, so we invite the owner to fill the gaps here.

  • Auditorraises trust
    Add the CPA firm that issued your SOC 2 so buyers can verify who signed it.
  • Report dateraises trust
    Add your most recent report period so buyers see how current your SOC 2 is.
  • Renewal date
    Add your renewal window so buyers know your coverage is active.
  • Trust center link
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  • Documents
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  • Subprocessors
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Frequently asked

Is Qwaiting SOC 2 compliant?
Qwaiting is SOC 2 compliant. On SOC2C this listing is Domain Verified.
Is Qwaiting HIPAA compliant?
According to Qwaiting's public trust center, Qwaiting is HIPAA compliant. On SOC2C this listing is Domain Verified.
Is Qwaiting GDPR compliant?
According to Qwaiting's public trust center, Qwaiting is GDPR compliant. On SOC2C this listing is Domain Verified.
Is Qwaiting CCPA compliant?
According to Qwaiting's public trust center, Qwaiting is CCPA compliant. On SOC2C this listing is Domain Verified.
Is Qwaiting PCI DSS compliant?
According to Qwaiting's public trust center, Qwaiting is PCI DSS compliant. On SOC2C this listing is Domain Verified.

Answers published by Qwaiting

Reproduced from Qwaiting's own trust center. These are the company's statements about its security practices — SOC2C has not tested or verified them, and they may have changed since we last read the page.

Is Qwaiting SOC 2 compliant?
Yes. Qwaiting maintains SOC 2 Type II compliance and provides security and compliance documentation for customers conducting vendor due diligence.
How does Qwaiting protect customer data?
Qwaiting uses security controls including encryption, access controls, data monitoring, secure backups, and role-based permissions to help protect customer data.
Is Qwaiting data encrypted?
Yes. Qwaiting uses encryption for data at rest and secure TLS-encrypted connections to protect data while it is being transmitted.
Does Qwaiting support SSO and multi-factor authentication?
Yes. Qwaiting supports security features such as Single Sign-On (SSO) and two-factor/multi-factor authentication, helping organizations strengthen user access controls.