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ProfitOptics
Trust level
Listed
Unverified
Listed
Domain
Report
Live
Sourced from public information. Not yet verified by the company.
ProfitOptics is SOC 2 Type II compliant.
About
ProfitOptics is a digital transformation company that leverages its proprietary software and custom development capabilities to optimize workflows and to build data and analytics driven solutions to optimize profit. Our team of data engineers, business analysts, and software developers designs, develops, and evolves client solutions. ProfitOptics was founded in 2008 and is based in Glen Allen, VA.
Compliance & infrastructure
Hosting
AWS
Documents
19Documents
- Security Procedures - Executive SummaryPublic
- Business Continuity and Disaster Recovery PlanRequest
- Code of ConductRequest
- Asset Management PolicyRequest
- Access Control PolicyRequest
- Cryptography PolicyRequest
- Data Management PolicyRequest
- Human Resource Security PolicyRequest
- Information Security Roles and ResponsibilitiesRequest
- Physical Security PolicyRequest
- Risk Management PolicyRequest
- Third-Party Management PolicyRequest
- Information Security Policy (AUP)Request
- Operations Security PolicyRequest
- Incident Response PlanRequest
- Secure Development PolicyRequest
- Security Awareness Training and Testing PolicyRequest
Subprocessors
6- AAmazon Web Services · aws
- BBitbucket · bitbucket
- JJira · jira
- GGoogle Workspace · gsuiteadmin
- OOpenVPN
- VVanta
Compliance leadership
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Penetration test
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This listing is partial
6/11 details · 55%SOC2C shows the verified essentials. 5 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.
- Auditorraises trustAdd the CPA firm that issued your SOC 2 so buyers can verify who signed it.
- Report dateraises trustAdd your most recent report period so buyers see how current your SOC 2 is.
- Renewal dateAdd your renewal window so buyers know your coverage is active.
- Other certificationsList your other frameworks (ISO 27001, HIPAA, PCI DSS) the way your trust center does.
- Security controlsConfirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
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Frequently asked
Is ProfitOptics SOC 2 compliant?
ProfitOptics is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is ProfitOptics SOC 2 Type I or Type II?
ProfitOptics is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use ProfitOptics's SOC 2 for a vendor risk assessment?
Yes. ProfitOptics's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is ProfitOptics penetration tested?
ProfitOptics hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.
Can I get ProfitOptics's SOC 2 report?
ProfitOptics's SOC 2 report is available on request. Request access through SOC2C and we coordinate the company-side NDA and delivery.
Is ProfitOptics secure?
Security isn't a single yes/no, but ProfitOptics is SOC 2 Type II compliant. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
Does ProfitOptics have a bug bounty or vulnerability disclosure program?
ProfitOptics hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@profitoptics.com or via a /security page (ProfitOptics lists a security contact).
Who are ProfitOptics's subprocessors?
ProfitOptics lists 6 subprocessors on its trust center, including Amazon Web Services, Bitbucket, Jira, Google Workspace, OpenVPN. Buyers use this for fourth-party risk review.
Where does ProfitOptics host or store data?
ProfitOptics hosts on AWS. Data residency details are on its trust center.
Where is ProfitOptics's trust center or security page?
ProfitOptics's trust center is at https://trust.profitoptics.com. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.
How does ProfitOptics secure data in transit and at rest?
We use the latest encryption standards, such as TLS 1.2 or higher, to secure data in transit over the internet or other potentially insecure networks. AWS manages TLS keys and certificates, which are deployed via Application Load Balancers. Data at rest is also encrypted using industry-standard methods and keys that are securely managed within AWS's infrastructure.
Can ProfitOptics provide SOC2 report?
Yes, our SOC2 Type I and SOC2 Type II reports are available upon request at https://trust.profitoptics.com.
Can clients access specific security policy documents?
Absolutely. We welcome transparency and are willing to provide clients with specific security policy documents. We also accommodate requests to complete SIG questionnaires for our clients' internal security vetting processes.
Do you ensure encryption for all data transactions?
Our commitment to encryption is unwavering. We ensure that all data transactions, both in transit and at rest, are encrypted. We enforce HTTPS for all web applications, and even the internal communications between our load balancers and infrastructure are HTTPS-encrypted. Our storage solutions like AWS EBS are encrypted, as are our backups, ensuring that data remains confidential and is never exposed to third parties, including AWS itself.
Where is ProfitOptics software and data hosted?
Our infrastructure is entirely hosted with Amazon Web Services (AWS), ensuring the high availability and resilience of our services. Our data residency is primarily in the US-EAST-1 region, located in North Virginia, which provides robust infrastructure and connectivity for our clients' data. The software, developed using the Software Engineering Framework of our Catalyst Platform, is cloud-agnostic and can be hosted on various cloud platforms, including Azure and GCP.
Does ProfitOptics conduct penetration tests?
Yes, regular penetration testing is a crucial component of our security framework. We utilize pentest-tools.com to identify vulnerabilities within our network and systems. Any findings of medium severity or higher are promptly addressed, often within a matter of days, reflecting our commitment to maintaining a secure environment for our clients.
What disaster recovery plans does ProfitOptics have?
We understand the critical nature of disaster recovery. Our databases are hosted on AWS RDS, which inherently features high availability and scalability. AWS RDS also provides daily database snapshots and continuous replication. Our targeted Recovery Time Objective (RTO) for this system is 1 hour, and our Recovery Point Objective (RPO) is between a few minutes to up to 24h, depending on AWS service that is used to host the data. The backup retention period is 7 days, but this can be adjusted according to the client's requirements.
What hosting and connection protocols does ProfitOptics use?
Our services are hosted on AWS's Virtual Private Cloud (VPC), providing a secure and isolated section of the AWS Cloud. Connections to our VPC are protected using encrypted VPN connections with robust AES-256-GCM encryption. We also have a strict mandate for two-factor authentication (2FA) on all services, opting for more secure methods like Duo Push and One-Time Passwords (OTPs) over SMS-based 2FA, which is more susceptible to security threats.
Does your software support Single Sign-On (SSO)?
Our software is engineered with flexibility in mind, including compatibility with Single Sign-On (SSO) protocols like SAML2. This allows us to integrate with a variety of SAML-compatible Identity Providers such as SalesForce, Okta, and ADFS, simplifying user access management for our clients.
Does your software support Two-Factor Authentication (2FA)?
In addition to our preference for using third-party identity providers for user authentication, which lets our clients manage access to the solutions we build, our system also supports 2FA for local logins. This added layer of security is available through various channels like Email, SMS, or OTP, according to the clients' preferences and security policies.
How does ProfitOptics involve employees in security?
Our team is our first line of defense. To fortify this defense, we ensure that every employee undergoes mandatory security awareness training. We also conduct continuous educational programs and quarterly email phishing tests to reinforce the importance of security. Employees who do not pass these tests are provided with additional training to help them recognize and avoid security threats.
How are non-compliant devices handled?
Using Duo Health monitoring, we track the health and security compliance of all devices that attempt to connect to our services. This includes checks for antivirus software, storage encryption, firewall status, and the application of the latest security updates. Devices that fail to meet our security criteria are immediately flagged and are denied access to our services until they are brought into compliance.
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