Novu security & compliance
An overview of Novu's security posture — compliance, penetration testing, subprocessors, and data handling — verified on SOC2C (Listed).
SOC 2 statusSOC 2 Type II · Listed
FrameworksSOC 2 Type II, ISO 27001, GDPR, HIPAA
Penetration testNot listed
Subprocessors19 listed
HostingAWS
Trust centerView
Security questions about Novu
- Is Novu secure?
- Security isn't a single yes/no, but Novu is SOC 2 Type II compliant and holds SOC 2 Type II, ISO 27001, GDPR, HIPAA. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
- Does Novu have a bug bounty or vulnerability disclosure program?
- Novu hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@novu.co or via a /security page (Novu lists a security contact).
- Who are Novu's subprocessors?
- Novu lists 19 subprocessors on its trust center, including Amazon Web Services, GitHub, Intercom, LaunchDarkly, Mixpanel . Buyers use this for fourth-party risk review.
- Where does Novu host or store data?
- Novu hosts on AWS, and handles Customer personally identifiable information, Credit card information, Personal health information. Data residency details are on its trust center.
- Where is Novu's trust center or security page?
- Novu's trust center is at https://trust.novu.co. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.