Question 1

Is Mylighthouse SOC 2 compliant?

Accepted Answer

Mylighthouse is SOC 2 compliant. On SOC2C this listing is Listed.

Question 2

Is Mylighthouse ISO 27001 certified?

Accepted Answer

According to Mylighthouse's public trust center, Mylighthouse is ISO 27001 certified. On SOC2C this listing is Listed.

Question 3

Is Mylighthouse GDPR compliant?

Accepted Answer

According to Mylighthouse's public trust center, Mylighthouse is GDPR compliant. On SOC2C this listing is Listed.

Question 4

Can I use Mylighthouse's SOC 2 for a vendor risk assessment?

Accepted Answer

Yes. Mylighthouse's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.

Question 5

Is Mylighthouse penetration tested?

Accepted Answer

Mylighthouse hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.

Question 6

Does Mylighthouse offer a Data Processing Agreement (DPA)?

Accepted Answer

Mylighthouse publishes a DPA on its trust center; you can request access through SOC2C.

Question 7

Is Mylighthouse secure?

Accepted Answer

Security isn't a single yes/no, but Mylighthouse is SOC 2 compliant and holds ISO 27001, GDPR. SOC2C verifies its compliance posture and shows how strongly each fact is proven.

Question 8

Does Mylighthouse have a bug bounty or vulnerability disclosure program?

Accepted Answer

Mylighthouse hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@mylighthouse.com or via a /security page (Mylighthouse lists a security contact).

Question 9

Who are Mylighthouse's subprocessors?

Accepted Answer

Mylighthouse lists 11 subprocessors on its trust center, including Amazon AWS, Google Analytics, Google Cloud Platform, Google Workspace, Intercom Inc.. Buyers use this for fourth-party risk review.

Question 10

Where does Mylighthouse host or store data?

Accepted Answer

Mylighthouse hosts on AWS, GCP, and handles Customer personally identifiable information, Credit card information, Public rates information, Anonymised reservation level data. Data residency details are on its trust center.

Question 11

Does Mylighthouse offer a Data Processing Agreement (DPA)?

Accepted Answer

Mylighthouse publishes a DPA on its trust center. You can request access through SOC2C.

Question 12

Where is Mylighthouse's trust center or security page?

Accepted Answer

Mylighthouse's trust center is at https://trust.mylighthouse.com. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.

Question 13

How is my data encrypted?

Accepted Answer

In Transit: Data is encrypted using Transport Layer Security (TLS 1.2/1.3) with strong ciphers. At Rest: Data is encrypted using AES-256 encryption.

Question 14

Are Lighthouse applications penetration tested?

Accepted Answer

All our applications are subject to a yearly penetration test, conducted by a third party, to identify and remediate any potential security flaws within the application. New or major code changes to our products are internally tested for security vulnerabilities before being merged into the production environment.

Question 15

Want to report a potential security issue?

Accepted Answer

If you discover a vulnerability, please report it responsibly by contacting Lighthouse at security@mylighthouse.com. We value the security community's contributions to maintaining a secure platform.

Mylighthouse

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