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Muchbetter
Trust level
Listed
Unverified
Listed
Domain
Report
Live
Sourced from public information. Not yet verified by the company.
Muchbetter is SOC 2 compliant. Muchbetter also holds ISO 27001.
Compliance & infrastructure
Hosting
Azure
Data handled
Customer personally identifiable informationCredit card informationPersonal health information
Documents
30Documents
- 11-ISMS Statement of ApplicabilityRequest
- 12-ISMS Relevant Laws, Regulations, and Contractual RequirementsRequest
- 07-ISMS Procedure for Internal AuditsRequest
- 08-ISMS Procedure for Management ReviewRequest
- 00-ISMS Master List of DocumentsRequest
- Information Security Policy (AUP)Request
- Information Security Roles and ResponsibilitiesRequest
- 09-ISMS Procedure for Corrective Action and Continual ImprovementRequest
- 06-ISMS Information Security Communication PlanRequest
- 05-ISMS Procedure for the Control of Documented InformationRequest
- 01-ISMS Scope of the ISMSRequest
- Risk Management PolicyRequest
- Data Management PolicyRequest
- 10-ISMS Information Security Objectives PlanRequest
- 02-ISMS Information Security Management System (ISMS) PolicyRequest
- 03-ISMS Roles, Responsibilities, and AuthoritiesRequest
- 04-ISMS Risk Assessment and Risk Treatment ProcessRequest
- ISO 27001:2022Request
- Secure Development PolicyRequest
- Asset Management PolicyRequest
- Operations Security PolicyRequest
- Human Resource Security PolicyRequest
- Incident Response PlanRequest
- Physical Security Policy (EN)Request
- Access Control Policy (EN)Request
- Business Continuity and Disaster Recovery Plan (EN)Request
- Risk Management Policy (EN)Request
- Third-Party Management Policy (EN)Request
- 11-ISMS Statement of Applicability (EN)Request
- 12-ISMS Relevant Laws, Regulations, and Contractual Requirements (EN)Request
Subprocessors
4- MMicrosoft Azure · Cloud provider
- SSentry · Cloud monitoring
- GGitHub · Version control
- VVanta · Security
Compliance leadership
The person who leads Muchbetter's SOC 2 isn't listed yet. Claim this profile to add it.
Penetration test
Unknown. Muchbetter's penetration test vendor isn't listed yet.
Claim this profile to add it.
Recent updates
ISO 27001 external auditJul 2024
ISO 27001 audit completed in September and ISO 27001 certified
This listing is partial
5/11 details · 45%SOC2C shows the verified essentials. 6 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.
- Auditorraises trustAdd the CPA firm that issued your SOC 2 so buyers can verify who signed it.
- Report dateraises trustAdd your most recent report period so buyers see how current your SOC 2 is.
- Renewal dateAdd your renewal window so buyers know your coverage is active.
- Other certificationsList your other frameworks (ISO 27001, HIPAA, PCI DSS) the way your trust center does.
- DescriptionAdd a one-line description so buyers recognize you.
- Security controlsConfirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
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Frequently asked
Is Muchbetter SOC 2 compliant?
Muchbetter is SOC 2 compliant. On SOC2C this listing is Listed.
Is Muchbetter ISO 27001 certified?
According to Muchbetter's public trust center, Muchbetter is ISO 27001 certified. On SOC2C this listing is Listed.
Can I use Muchbetter's SOC 2 for a vendor risk assessment?
Yes. Muchbetter's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is Muchbetter penetration tested?
Muchbetter hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.
Does Muchbetter have an ISO 27001 certificate?
Muchbetter publishes an ISO certificate on its trust center; you can request access through SOC2C.
Is Muchbetter secure?
Security isn't a single yes/no, but Muchbetter is SOC 2 compliant. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
Does Muchbetter have a bug bounty or vulnerability disclosure program?
Muchbetter hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@muchbetter.ai or via a /security page.
Who are Muchbetter's subprocessors?
Muchbetter lists 4 subprocessors on its trust center, including Microsoft Azure, Sentry, GitHub, Vanta. Buyers use this for fourth-party risk review.
Where does Muchbetter host or store data?
Muchbetter hosts on Azure, and handles Customer personally identifiable information, Credit card information, Personal health information. Data residency details are on its trust center.
Where is Muchbetter's trust center or security page?
Muchbetter's trust center is at https://trust.muchbetter.ai. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.