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Mercor
Trust level
Listed
Unverified
Listed
Domain
Report
Live
Sourced from public information. Not yet verified by the company.
Mercor is SOC 2 Type II compliant.
About
We use AI to understand human ability and match talent with the opportunities they're best suited for.
Compliance & infrastructure
Hosting
AWS
Documents
4Subprocessors
11- AAmazon Web Services · Cloud provider
- GGitHub · Version control
- GGoogle Cloud Platform · Cloud provider
- HHubspot · Marketing
- OOpenAI · Engineering
- TTwilio · Engineering
- SStripe · Finance and payments
- AAshby · Recruiting
- CCustomer.io · Marketing
- AAirtable · Collaboration
- GGoogle Workspace · Identity provider
Compliance leadership
The person who leads Mercor's SOC 2 isn't listed yet. Claim this profile to add it.
Penetration test
Unknown. Mercor's penetration test vendor isn't listed yet.
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Recent updates
🤝 Microsoft SSPA AlignmentOct 2025
Mercor is aligned with Microsoft’s Supplier Security and Privacy Assurance (SSPA) program. This alignment reflects Mercor’s commitment to meeting high standards for data protection, privacy, and security when working with enterprise partners. The SSPA framework ensures that suppliers implement robust controls for handling personal and confidential data in accordance with Microsoft’s requirements.
This listing is partial
6/11 details · 55%SOC2C shows the verified essentials. 5 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.
- Auditorraises trustAdd the CPA firm that issued your SOC 2 so buyers can verify who signed it.
- Report dateraises trustAdd your most recent report period so buyers see how current your SOC 2 is.
- Renewal dateAdd your renewal window so buyers know your coverage is active.
- Other certificationsList your other frameworks (ISO 27001, HIPAA, PCI DSS) the way your trust center does.
- Security controlsConfirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
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Frequently asked
Is Mercor SOC 2 compliant?
Mercor is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is Mercor SOC 2 Type I or Type II?
Mercor is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use Mercor's SOC 2 for a vendor risk assessment?
Yes. Mercor's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is Mercor penetration tested?
Mercor hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.
Can I get Mercor's SOC 2 report?
Mercor's SOC 2 report is available on request. Request access through SOC2C and we coordinate the company-side NDA and delivery.
Is Mercor secure?
Security isn't a single yes/no, but Mercor is SOC 2 Type II compliant. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
Does Mercor have a bug bounty or vulnerability disclosure program?
Mercor hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@mercor.com or via a /security page (Mercor lists a security contact).
Who are Mercor's subprocessors?
Mercor lists 11 subprocessors on its trust center, including Amazon Web Services, GitHub, Google Cloud Platform, Hubspot, OpenAI. Buyers use this for fourth-party risk review.
Where does Mercor host or store data?
Mercor hosts on AWS. Data residency details are on its trust center.
Where is Mercor's trust center or security page?
Mercor's trust center is at https://trust.mercor.com. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.
How does Mercor protect my personal data?
Mercor securely stores all submitted data, including resumes, interview transcripts, and feedback. Your profile visibility is under your control, and data is never used to train third-party AI models. Mercor uses AI to enhance job matching and interview evaluation, with occasional human review that does not influence hiring decisions.
How does Mercor use AI in its platform?
Mercor uses AI to parse resumes, generate interview questions, evaluate candidate performance, and recommend profiles to employers. These tools are designed to improve efficiency and fairness in the hiring process.
Is my data used to train AI models?
No. Mercor does not use your personal data to train third-party large language models (LLMs). AI tools are used strictly for enhancing your experience and matching you with relevant opportunities.
Want to report a potential security issue?
support@mercor.com security@mercor.com
Does Mercor encrypt my data at rest?
Yes. Mercor securely stores your data after submission, which includes resumes, interview transcripts, and account information. While specific encryption standards are not publicly detailed, secure storage practices generally include encryption at rest to protect your information from unauthorized access.
Is there an SLA for resolving identified security issues?
Yes, Mercor follows a defined Service Level Agreement (SLA) for addressing identified security issues. The response and resolution timelines vary based on the severity of the issue. Critical vulnerabilities are prioritized and addressed within a shorter timeframe, while lower-risk issues follow standard remediation cycles. Specific SLA details can be provided upon request or are available in Mercor’s security documentation.
How do you handle the data you collect?
All collected data is handled in accordance with applicable privacy laws and internal policies. Data is used solely for its intended purpose, and access is restricted to authorized personnel. We implement robust security measures—including encryption, access controls, and regular audits—to protect data from unauthorized access, disclosure, or misuse. For more details, please refer to our Privacy Policy and Data Protection Guidelines.
Will you sell my phone number?
Your mobile information will not be shared or sold to third parties for marketing purposes.