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Meltwater
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Meltwater is SOC 2 Type II compliant. Meltwater also holds ISO 27001, ISO 27701, ISO 42001, GDPR, and CCPA.
About
Meltwater empowers companies with solutions that span media, social and consumer intelligence. By analyzing ~1 billion pieces of content daily and transforming them into vital insights, Meltwater unlocks the competitive edge to drive results. With 27,000 global customers, 50 offices across six continents, and 2,300 employees, Meltwater is the industry partner for global brands making an impact. Learn more at meltwater.com. Meltwater’s commitment to security and privacy is represented through the positioning of accountable parties across the organization. Meltwater has a formal Information Secu
Compliance & infrastructure
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Recent updates
Meltwater Achieves SOC 2 Type II Certification, Reinforcing Commitment to Data Security and TrustJan 2026
Meltwater Achieves SOC 2 Type II Certification, Reinforcing Commitment to Data Security and Trust. Please see the press release for more information https://www.meltwater.com/en/about/press-releases/meltwater-achieves-soc-2-type-ii-certification-reinforcing-commitment-to-data-security-and-trust
Meltwater Achieves ISO 42001 CertificationJan 2025
Meltwater, a global leader in media, social and consumer intelligence, is proud to announce that the company is the first in its industry to receive ISO 42001 certification for responsible development and use of AI systems. ISO 42001 is the world’s first AI management system standard for organizations that have established a robust framework for managing risks and opportunities in AI systems and who meet the highest standards of information security and privacy. ISO 42001 specifies requirements for establishing, implementing, maintaining, and continually improving an Artificial Intelligence Management System (AIMS), such as Meltwater’s industry-leading AI engine. This certification demonstrates Meltwater's commitment to responsible AI governance with strict policies and procedures, as well as safeguarding customer data and ensuring transparency and accountability in handling sensitive information, the details of which can be found on Meltwater’s Trust Center. For Meltwater customers, this certification means they can trust the company's ability to protect their data. With the growing concerns surrounding data privacy and security, the ISO 42001 certification is a testament to Meltwater's proactive approach in addressing these challenges. At Meltwater, AI is responsibly developed with transparency, security, risk mitigation and customer-centricity at the heart of the approach…
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Frequently asked
Is Meltwater SOC 2 compliant?
Is Meltwater ISO 27001 certified?
Is Meltwater ISO 27701 certified?
Is Meltwater ISO 42001 certified?
Is Meltwater GDPR compliant?
Is Meltwater CCPA compliant?
Is Meltwater SOC 2 Type I or Type II?
Can I use Meltwater's SOC 2 for a vendor risk assessment?
Is Meltwater penetration tested?
Can I get Meltwater's SOC 2 report?
Is Meltwater secure?
Does Meltwater have a bug bounty or vulnerability disclosure program?
Who are Meltwater's subprocessors?
Where does Meltwater host or store data?
Where is Meltwater's trust center or security page?
What customer information does Meltwater have?
What is Meltwater’s privacy policy, and do you comply with regulations?
Where does Meltwater store customer data, and are subprocessors used?
What happens to customer data at the end of the agreement?
What Technical and Organizational Measures does Meltwater utilize?
Do you support Single Sign-On (SSO)?
Does Meltwater encrypt client data?
Does Meltwater have a public facing application status page?
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