Loyal security & compliance
An overview of Loyal's security posture — compliance, penetration testing, subprocessors, and data handling — verified on SOC2C (Listed).
SOC 2 statusSOC 2 Type II · Listed
FrameworksSOC 2 Type II, HIPAA
Penetration testNot listed
Subprocessors5 listed
HostingAzure
Trust centerView
Security questions about Loyal
- Is Loyal secure?
- Security isn't a single yes/no, but Loyal is SOC 2 Type II compliant and holds SOC 2 Type II, HIPAA. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
- Does Loyal have a bug bounty or vulnerability disclosure program?
- Loyal hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@loyalhealth.com or via a /security page (Loyal lists a security contact).
- Who are Loyal's subprocessors?
- Loyal lists 5 subprocessors on its trust center, including Microsoft Azure, Mailgun, Mixpanel, Twilio, ActiveCampaign. Buyers use this for fourth-party risk review.
- Where does Loyal host or store data?
- Loyal hosts on Azure, and handles Customer personally identifiable information, Employee personally identifiable information, Credit card information, Personal health information. Data residency details are on its trust center.
- Where is Loyal's trust center or security page?
- Loyal's trust center is at https://trust.loyalhealth.com. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.