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Loctax

Trust level
Listed
Unverified

Sourced from public information. Not yet verified by the company.

Loctax is SOC 2 Type II compliant. Loctax also holds ISO 27001, and GDPR.

Framework
Auditor
Last report
Renewal
View official trust center ↗

About

Loctax is a governance, risk, and compliance platform for in-house tax teams. This report is a live monitoring dashboard of our current security & compliance posture for ISO 27001, SOC 2 Type II and GDPR, which we publish publicly.

Compliance & infrastructure

Hosting
AWSAzure

Documents

5

Subprocessors

11
  • A
    Amazon Web Services · Infrastructure & Hosting
    EU (Frankfurt)
  • M
    Microsoft Azure · Infrastructure & Hosting
    EU
  • C
    Cloudflare · Infrastructure & Hosting
    EU
  • S
    Sentry · Infrastructure & Hosting
    US
  • B
    Better Stack · Infrastructure & Hosting
    EU
  • P
    Postmark · Functionality (standard)
    US
  • M
    Microsoft Azure OpenAI · Functionality (optional)
    IDP feature: Switzerland - AI Assistant: EU, Switzerland and US
  • L
    Langfuse · Functionality (optional)
    EU
  • W
    WorkOS · Functionality (optional)
    US
  • I
    Intercom · Customer Support
    EU
  • T
    Taxops Ltd · Customer Support
    UK

Compliance leadership

The person who leads Loctax's SOC 2 isn't listed yet. Claim this profile to add it.

Penetration test

Unknown. Loctax's penetration test vendor isn't listed yet.

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Recent updates

(Resolved) Service Disruption - AWS US-EAST-1 Region OutageOct 2025

Loctax Service Update – AWS Regional Outage (October 20, 2025) On October 20, 2025, Amazon Web Services (AWS) experienced a regional outage in its US-EAST-1 data center that caused widespread disruption across the industry. The incident lasted around 2 hours and 50 minutes and resulted in minor service impact for Loctax customers. What Happened A failure in AWS’s US-EAST-1 region temporarily affected several third-party systems used by Loctax, including authentication and monitoring services. Our main infrastructure — hosted in EU-CENTRAL-1 (Frankfurt) — continued to operate normally. What Was Affected During the incident window, a small number of features were impacted: - Single Sign-On (SSO): new login attempts were temporarily unavailable - Customer support chat and ticketing: briefly offline - Error reporting and monitoring: paused temporarily - Status page: unavailable during the event Users who were already logged in, or who used standard email-and-password login, were not affected. How we responded Our engineering and operations teams activated our Incident Respone Plan and Business Continuity procedures immediately. We monitored systems closely, provided alternative support channels, and verified platform stability throughout the incident. All affected services were fully restored after AWS resolved the issue. Looking ahead This event confirmed the strength of our…

Essential platform upgradesFeb 2024

We are planning essential upgrades to our platform. Please reference our planned maintenance page from our status page: https://status.loctax.com/clsuc483y76178epor14h2wb13

Subscribe to receive updatesJan 2024

Subscribe to our trust center to receive future updates on security, compliance and incidents. Our real-time status page is available at https://status.loctax.com

This listing is partial

7/11 details · 64%

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Frequently asked

Is Loctax SOC 2 compliant?
Loctax is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is Loctax ISO 27001 certified?
According to Loctax's public trust center, Loctax is ISO 27001 certified. On SOC2C this listing is Listed.
Is Loctax GDPR compliant?
According to Loctax's public trust center, Loctax is GDPR compliant. On SOC2C this listing is Listed.
Is Loctax SOC 2 Type I or Type II?
Loctax is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use Loctax's SOC 2 for a vendor risk assessment?
Yes. Loctax's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.

Answers published by Loctax

Reproduced from Loctax's own trust center. These are the company's statements about its security practices — SOC2C has not tested or verified them, and they may have changed since we last read the page. Check the source ↗

What is the hosting location for Loctax's solution?
Loctax's main environment operates on AWS in the Frankfurt region (eu-central-1), ensuring secure data storage and back-end processing. Our user-facing web application is globally accessible, thanks to hosting on Cloudflare Pages.
Do you support Single Sign-On (SSO)?
Absolutely! Loctax offers seamless SSO integration compatible with any SAML or OIDC identity provider. The integration process is self-service and user-friendly, complete with detailed screenshots and guidelines for the most widely used identity providers.
How does Loctax ensure data encryption both at rest and in transit?
Loctax prioritizes data security with robust encryption methods: - Encryption at Rest: - We employ the AES-GCM algorithm, utilizing 256-bit symmetric encryption keys. - All customer data, including automated backups, snapshots, and replicas, are secured using these encryption standards. - Encryption in Transit: - We use TLS v1.3 to secure data during transmission, ensuring the highest level of security and privacy. Our encryption keys are securely managed outside the application architecture through AWS Key Management Service (KMS), enhancing our security framework.
Are integrations required to use Loctax?
Integrating with Loctax is optional. Our platform supports integrations through our Open API 3.0. However, we recommend that new users start using Loctax without setting up integrations initially. Often, the tax-related data Loctax centralizes is not readily available in an existing system within an organization. It's typically dispersed across various file storage systems, like Excel spreadsheets or within emails. Loctax serves to fill this gap by bringing all your tax-related data into one centralized, easily accessible location.
Does Loctax support Multi-Factor Authentication (MFA)?
Yes, Loctax offers robust security features including MFA. While Single Sign-On (SSO) is our primary method for user authentication, we also provide MFA as an additional security layer. This is especially beneficial for external users, such as advisors or contractors, who may not utilize SSO. Our clients have the flexibility to set up MFA to ensure enhanced security for all user types on our platform.

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