Kustomer security & compliance
An overview of Kustomer's security posture — compliance, penetration testing, subprocessors, and data handling — verified on SOC2C (Listed).
SOC 2 statusSOC 2 Type II · Listed
FrameworksSOC 2 Type II, ISO 27001, ISO 27701, GDPR, HIPAA, CCPA
Penetration testNot listed
Subprocessors15 listed
HostingAWS
Trust centerView
Security questions about Kustomer
- Is Kustomer secure?
- Security isn't a single yes/no, but Kustomer is SOC 2 Type II compliant and holds SOC 2 Type II, ISO 27001, ISO 27701, GDPR, HIPAA, CCPA, and undergoes third-party penetration testing. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
- Does Kustomer have a bug bounty or vulnerability disclosure program?
- Kustomer hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@kustomer.com or via a /security page (Kustomer lists a security contact).
- Who are Kustomer's subprocessors?
- Kustomer lists 15 subprocessors on its trust center, including Amazon Web Services, MongoDB Atlas, Coralogix, Twilio, Google. Buyers use this for fourth-party risk review.
- Where does Kustomer host or store data?
- Kustomer hosts on AWS, and handles Customer personally identifiable information, Employee personally identifiable information, Credit card information. Data residency details are on its trust center.
- Where is Kustomer's trust center or security page?
- Kustomer's trust center is at https://trust.kustomer.com. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.