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Keeper
Trust level
Listed
Unverified
Listed
Domain
Report
Live
Sourced from public information. Not yet verified by the company.
Keeper is SOC 2 Type II compliant. Keeper also holds GDPR, and CCPA.
About
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Compliance & infrastructure
Hosting
AWS
Data handled
Customer personally identifiable informationEmployee personally identifiable informationCredit card informationPersonal health information
Documents
1Documents
Subprocessors
29- AAmazon Web Services · Infrastructure hosting and back-end servicesUS
- IIntercom · Customer support and documentationUS
- LLinear · Support issue managementUS
- SSalesforce · CRMUS
- GGong.io Inc · Support RecordingsUS
- DDocuSign · Document managementUS
- CCohere · Monitoring and Evaluation of product featuresUS
- AAnrok · Sales Tax ReportingUS
- GGoogle Workspace · Infrastructure hosting, authentication management, email processingUS, IE
- GGitHub · Application hostingUS
- RRetool · Database ManagementUS
- CCheckr · Employee managementUS
Show all 29 subprocessorsShow fewer
- NNotion · Internal database managerUS
- RRippling · ripplingUS
- SSlack · Company chatUS
- VVantaUS
- LLogrocket · Session replay, product analyticsUS
- TTwilio · Two-factor authentication codesUS
- NNylas · Email, calendar, and contact integrationsUS
- SStripe · Credit card paymentsUS
- CCanny · Product feedbackUS
- HHightouch · Database management ETLUS
- OOutreach · Email communicationUS
- DDocRaptor · HTML to PDF APIUS
- FFly.io · White labelingUS
- PPusher · Outreach and communicationUK
- KKnock · Outreach and communicationUS
- IIpapi · IP trackingUS
- OOpenAI · AI ProviderUS
Compliance leadership
The person who leads Keeper's SOC 2 isn't listed yet. Claim this profile to add it.
Penetration test
Unknown. Keeper's penetration test vendor isn't listed yet.
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This listing is partial
7/11 details · 64%SOC2C shows the verified essentials. 4 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.
- Auditorraises trustAdd the CPA firm that issued your SOC 2 so buyers can verify who signed it.
- Report dateraises trustAdd your most recent report period so buyers see how current your SOC 2 is.
- Renewal dateAdd your renewal window so buyers know your coverage is active.
- Security controlsConfirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
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Frequently asked
Is Keeper SOC 2 compliant?
Keeper is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is Keeper GDPR compliant?
According to Keeper's public trust center, Keeper is GDPR compliant. On SOC2C this listing is Listed.
Is Keeper CCPA compliant?
According to Keeper's public trust center, Keeper is CCPA compliant. On SOC2C this listing is Listed.
Is Keeper SOC 2 Type I or Type II?
Keeper is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use Keeper's SOC 2 for a vendor risk assessment?
Yes. Keeper's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is Keeper penetration tested?
Keeper hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.
Is Keeper secure?
Security isn't a single yes/no, but Keeper is SOC 2 Type II compliant and holds SOC 2 Type II, GDPR, CCPA. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
Does Keeper have a bug bounty or vulnerability disclosure program?
Keeper hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@keeper.app or via a /security page (Keeper lists a security contact).
Who are Keeper's subprocessors?
Keeper lists 29 subprocessors on its trust center, including Amazon Web Services, Intercom, Linear, Salesforce, Gong.io Inc. Buyers use this for fourth-party risk review.
Where does Keeper host or store data?
Keeper hosts on AWS, and handles Customer personally identifiable information, Employee personally identifiable information, Credit card information, Personal health information. Data residency details are on its trust center.
Where is Keeper's trust center or security page?
Keeper's trust center is at https://trust.keeper.app. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.
Do you encrypt data at rest?
All data in Double is fully encrypted at rest and in transit. All data on Double's servers is encrypted at rest with AES-256, block-level storage encryption (bank-grade encryption). This includes documents and attachments uploaded to Double. We employ TLS to ensure all passwords, documents, and financial information stay securely within Double.
How do you handle passwords and authentication?
We use Google's Firebase for user auth management. They are certified under major privacy and security standards, including ISO 27001, SOC 1, SOC 2, and SOC 3. For more information on Firebase's security standards, please see this link. Double supports two-factor authentication for both accountants and clients.
How do you handle user and client data?
We do not sell any user data or client financial information.
How long does Double store its user activity logs?
S3 logs are stored for 365 days.
Where are your servers located?
Double's servers are located in AWS, with data residency in the US.
Do you support Azure
The Double platform integrates directly with Entra ID, it works seamlessly across all Azure-hosted workloads and environments.
What are the recovery time objectives (RTO) and recovery point objectives (RPO) for our critical systems?
Both objectives are <24 hours for critical systems.
Does Double store data outside the US
No
If a customer cancels their subscription with Double, how long do we retain customer information for?
In perpetuity until it’s requested to be deleted. Deletion requests should be emailed to help@doublehq.com and privacy@doublehq.com
What’s the timeline for requesting to export or delete data?
Export would require a minimum of 5 days Deletion requests would require at a minimum of 72hrs
How often does Doublel backup data?
Double performs daily backups. Backups are retained for 14 days
What is Double's standard uptime?
99.9%
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