Question 1

Is Junglemap As SOC 2 compliant?

Accepted Answer

Junglemap As is SOC 2 compliant. On SOC2C this listing is Listed.

Question 2

Is Junglemap As ISO 27001 certified?

Accepted Answer

According to Junglemap As's public trust center, Junglemap As is ISO 27001 certified. On SOC2C this listing is Listed.

Question 3

Is Junglemap As ISO 27017 certified?

Accepted Answer

According to Junglemap As's public trust center, Junglemap As is ISO 27017 certified. On SOC2C this listing is Listed.

Question 4

Is Junglemap As GDPR compliant?

Accepted Answer

According to Junglemap As's public trust center, Junglemap As is GDPR compliant. On SOC2C this listing is Listed.

Question 5

Can I use Junglemap As's SOC 2 for a vendor risk assessment?

Accepted Answer

Yes. Junglemap As's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.

Question 6

Is Junglemap As penetration tested?

Accepted Answer

Junglemap As hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.

Question 7

Is Junglemap As secure?

Accepted Answer

Security isn't a single yes/no, but Junglemap As is SOC 2 compliant and holds ISO 27001, ISO 27017, GDPR. SOC2C verifies its compliance posture and shows how strongly each fact is proven.

Question 8

Does Junglemap As have a bug bounty or vulnerability disclosure program?

Accepted Answer

Junglemap As hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@junglemap.com or via a /security page (Junglemap As lists a security contact).

Question 9

Who are Junglemap As's subprocessors?

Accepted Answer

Junglemap As lists 9 subprocessors on its trust center, including Microsoft Azure, Link mobility, Vonage, Semantix, TRUE. Buyers use this for fourth-party risk review.

Question 10

Where does Junglemap As host or store data?

Accepted Answer

Junglemap As hosts on Azure, and handles Customer personally identifiable information, Personal health information. Data residency details are on its trust center.

Question 11

Where is Junglemap As's trust center or security page?

Accepted Answer

Junglemap As's trust center is at https://trust.junglemap.com. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.

Question 12

Does Junglemap have a security organization?

Accepted Answer

Yes. The security organization is led by our CISO and DPO, who is also leading Junglemap’s Security Board. The Security Board includes all major, internal stakeholders and holds bi-weekly meetings. Any adverse security events are handled according to our incident management policy and formalized internal procedures. Any incidents affecting our customers are clearly and promptly communicated to the involved parties.

Question 13

Does Junglemap have an Information Security Management System (ISMS)?

Accepted Answer

Yes, Junglemap works systematically and strategically with information security and privacy through our formalized ISMS, which is aligned with ISO 27001:2022 and facilitates continuous improvement.

Question 14

What types of personal data are processed in the NanoLearning platform?

Accepted Answer

Junglemap processes and stores personal data, such as name, IP-address, e-mail, telephone, status on an individual’s progress and test results related to training.

Question 15

Where is our data stored?

Accepted Answer

Junglemap NanoLearning is hosted in Microsoft Azure, with strict geolocation enforced: All customer data is stored within the EU/EEA (Netherlands, Ireland, Sweden).

Question 16

Has Junglemap performed a Data Protection Impact Assessment (DPIA)?

Accepted Answer

Yes. Junglemap has performed a Data Protection Impact Assessment.

Question 17

What is the retention time for personal data?

Accepted Answer

The personal data is retained for a period of 30 days after termination of the agreement.

Question 18

Do Junglemap employees have access to customer data?

Accepted Answer

Access to customer account configuration and data in the NanoLearning platform by Junglemap employees is governed by business requirements, adhering to the principles of least privilege and "need-to-know". The Junglemap Country Manager, Account Manager and Customer Success Manager have implicit privileged access to assigned customers’ account configuration and data. Customer Support and Developers at Junglemap have implicit privileged access to all customer account configuration and data. Customers can grant or revoke activity plan access - optionally with an expiry date.

Question 19

Do all employees and contractors sign an NDA?

Accepted Answer

Yes. All employees and contractors sign an NDA as part of the on-boarding process.

Question 20

Is data encrypted in transit and at rest?

Accepted Answer

Yes. All customer data is encrypted in transit and at rest, with state-of-the-art encryption algorithms. Data in transit is encrypted with AES256 (RSA2048, SHA256withRSA), and data at rest with AES256.

Question 21

How are the encryption keys managed?

Accepted Answer

The encryption keys are managed by Junglemap, so called Customer-managed keys (CMK).

Question 22

How do you manage vulnerabilities?

Accepted Answer

All identified vulnerabilities are registered in a vulnerability database, classified by severity level based on CVSS-score and mitigated according to documented requirements.

Question 23

Is Junglemap ISO 27001 certified?

Accepted Answer

Yes, Junglemap is ISO 27001 certified. Junglemap has established an ISMS (Information Security Management System) compliant with the ISO/IEC 27001:2022 requirements, including a Statement of applicability (SoA) compliant with the ISO/IEC 27001:2022 Annex A controls. In addition to ISO/IEC 27001, Junglemap applies ISO/IEC 27017:2015 cloud-specific guidance to those Annex A controls that are relevant to the use and provision of cloud services. Microsoft Azure, where we host the NanoLearning application is ISO 27001 certified and has a SOC2 Type 2 attestation.

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