intercom Inc security & compliance
An overview of intercom Inc's security posture — compliance, penetration testing, subprocessors, and data handling — verified on SOC2C (Listed).
SOC 2 statusSOC 2 Type II · Listed
FrameworksSOC 2 Type II, ISO 27001, ISO 27018, ISO 27701, ISO 42001, GDPR, CCPA, HIPAA, CSA STAR
Penetration testNot listed
Subprocessors14 listed
HostingAWS, Azure
Trust centerView
Security questions about intercom Inc
- Is intercom Inc secure?
- Security isn't a single yes/no, but intercom Inc is SOC 2 Type II compliant and holds SOC 2 Type II, ISO 27001, ISO 27018, ISO 27701, ISO 42001, GDPR, CCPA, HIPAA, CSA STAR. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
- Does intercom Inc have a bug bounty or vulnerability disclosure program?
- intercom Inc hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@intercom.com or via a /security page (intercom Inc lists a security contact).
- Who are intercom Inc's subprocessors?
- intercom Inc lists 14 subprocessors on its trust center, including Amazon Web Services, Inc., OpenAI, L.L.C., Mailgun Technologies, LLC, Message Systems, Inc. (d/b/a Sparkpost), Snowflake Inc.. Buyers use this for fourth-party risk review.
- Where does intercom Inc host or store data?
- intercom Inc hosts on AWS, Azure, and handles Customer personally identifiable information, Employee personally identifiable information, Credit card information, Personal health information. Data residency details are on its trust center.
- Where is intercom Inc's trust center or security page?
- intercom Inc's trust center is at https://trust.intercom.com. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.