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Haiilo is SOC 2 Type II compliant. Haiilo also holds ISO 27001, GDPR, and HIPAA.
About
We help companies build their unique culture through the stories of their employees and empower their workforce to be the best version of themselves – any where at any time.
Compliance & infrastructure
Hosting
AWSGCP
Data handled
Customer personally identifiable informationEmployee NameEmployee Email Address
Documents
3Subprocessors
10- TT-Systems International GmbH · External Key Management (applies to EU Sovereign Cloud only)Germany
- GGoogle Cloud Platform · Hosting ProviderGermany (for USA customers: USA)
- AAmazon Web Services · Advocacy Hosting ProviderIreland
- ZZendesk Inc · SaaS Servicedesk (Ticket System)European Economic Area (EEA)
- IImageKit Inc · Content Delivery Network (Optimised Media Delivery)Germany
- TTwilio Inc · Email sending/Delivery serviceUSA
- MMailchimp - The Rocket Science Group · Editing and sending EmailsUSA
- GGainsight Inc. (Skilljar) · Knowledge sharingUSA
- AAppcues · Digital Adoption Platform ServiceUSA
- SSisense · Data analyticsGermany
Compliance leadership
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Penetration test
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This listing is partial
7/11 details · 64%SOC2C shows the verified essentials. 4 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.
- Auditorraises trustAdd the CPA firm that issued your SOC 2 so buyers can verify who signed it.
- Report dateraises trustAdd your most recent report period so buyers see how current your SOC 2 is.
- Renewal dateAdd your renewal window so buyers know your coverage is active.
- Security controlsConfirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
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Frequently asked
Is Haiilo SOC 2 compliant?
Haiilo is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is Haiilo ISO 27001 certified?
According to Haiilo's public trust center, Haiilo is ISO 27001 certified. On SOC2C this listing is Listed.
Is Haiilo GDPR compliant?
According to Haiilo's public trust center, Haiilo is GDPR compliant. On SOC2C this listing is Listed.
Is Haiilo HIPAA compliant?
According to Haiilo's public trust center, Haiilo is HIPAA compliant. On SOC2C this listing is Listed.
Is Haiilo SOC 2 Type I or Type II?
Haiilo is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use Haiilo's SOC 2 for a vendor risk assessment?
Yes. Haiilo's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is Haiilo penetration tested?
Yes — Haiilo undergoes third-party penetration testing as part of its security program. The pentest vendor is listed on its SOC2C profile.
Does Haiilo have a penetration test report?
Haiilo publishes a penetration test summary on its trust center. You can request access to it through SOC2C.
Can I get Haiilo's SOC 2 report?
Haiilo's SOC 2 report is available on request. Request access through SOC2C and we coordinate the company-side NDA and delivery.
Is Haiilo secure?
Security isn't a single yes/no, but Haiilo is SOC 2 Type II compliant and holds ISO 27001, SOC 2 Type II, GDPR, HIPAA, and undergoes third-party penetration testing. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
Does Haiilo have a bug bounty or vulnerability disclosure program?
Haiilo hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@haiilo.com or via a /security page (Haiilo lists a security contact).
Who are Haiilo's subprocessors?
Haiilo lists 10 subprocessors on its trust center, including T-Systems International GmbH, Google Cloud Platform, Amazon Web Services , Zendesk Inc, ImageKit Inc. Buyers use this for fourth-party risk review.
Where does Haiilo host or store data?
Haiilo hosts on AWS, GCP, and handles Customer personally identifiable information, Employee Name, Employee Email Address. Data residency details are on its trust center.
Where is Haiilo's trust center or security page?
Haiilo's trust center is at https://trust.haiilo.com. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.
How does the system ensure data availability and recovery in case of an incident?
We run daily backups of all relevant systems, storing them at geo-redundant locations that are optimized for performance. These backups are readily available for incident recovery, ensuring data availability and minimizing downtime.
How does the system ensure the security of its IT infrastructure and web applications?
We conduct annual penetration tests (pentests) on our IT infrastructure and web applications to identify and address potential vulnerabilities. Additionally, we perform regular internal security scans and checks as part of our secure software development lifecycle process to maintain robust security standards.
How does the system ensure that its IT infrastructure is secure and up-to-date?
Our internal and external IT infrastructure is hardened in accordance with the CIS Benchmark. We regularly benchmark our systems to identify any potential vulnerabilities and apply necessary updates as quickly as possible to maintain a secure environment.
How is data protected in transit and at rest, and how are users' passwords secured?
All data in transit is secured via HTTPS with TLS 1.2 or higher, incorporating Perfect Forward Secrecy (PFS) and earning an A+ rating with Qualys. At rest, data is encrypted using AES 256, meeting regulatory and industry standards. Additionally, we use robust one-way hash functions to encrypt users' passwords, minimizing the impact of potential data breaches.
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