SOC2C

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Elate

Trust level
Listed
Unverified

Sourced from public information. Not yet verified by the company.

Elate is SOC 2 Type II compliant. Elate also holds GDPR.

Framework
Auditor
Last report
Renewal
View official trust center ↗

About

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Compliance & infrastructure

Hosting
GCP
Data handled
Employee personally identifiable informationCredit card informationPersonal health information

Documents

1

Subprocessors

7
  • G
    Google Cloud Platform · gcp
    USA
  • C
    Courier
    USA
  • I
    Intercom
    USA
  • S
    Sendgrid
    USA
  • M
    Merge
    USA
  • P
    Pendo
    USA
  • N
    New Relic
    USA

Compliance leadership

The person who leads Elate's SOC 2 isn't listed yet. Claim this profile to add it.

Penetration test

Unknown. Elate's penetration test vendor isn't listed yet.

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Recent updates

Changes to Elate SubprocessorsMar 2026

- We are adding New Relic as a subprocessor to support application performance monitoring and system reliability - Questions around this change can be directed at privacy@goelate.com

New SOC 2 Type II report now availableJul 2025

Our SOC 2 Type II for the audit window ending in May 2025 is now available!

Changes to Elate SubprocessorsAug 2024

- We are adding a new subprocessor, Merge, to better support our third-party Integrations - This change requires customers to configure in-scope Integration services and will be effective as of the date that such services are enabled by the customer - Security and Compliance questions can be directed at [security@goelate.com](mailto:security@goelate.com)

New SOC 2 Type II report availableMay 2024

Our SOC 2 Type II for the audit window ending in May 2024 is now available!

This listing is partial

7/11 details · 64%

SOC2C shows the verified essentials. 4 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.

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Frequently asked

Is Elate SOC 2 compliant?
Elate is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is Elate GDPR compliant?
According to Elate's public trust center, Elate is GDPR compliant. On SOC2C this listing is Listed.
Is Elate SOC 2 Type I or Type II?
Elate is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use Elate's SOC 2 for a vendor risk assessment?
Yes. Elate's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is Elate penetration tested?
Elate hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.

Answers published by Elate

Reproduced from Elate's own trust center. These are the company's statements about its security practices — SOC2C has not tested or verified them, and they may have changed since we last read the page. Check the source ↗

What kind of PII does Elate collect?
Elate collects the first name, last name, and email from employees. Elate does not and will not sell any PII to any third parties.
How long is data from my integrations stored in Elate?
For Elate-managed integrations, Elate only keeps third party data in aggregate form and discards any source data within 24 hours. Elate will always collect the minimum amount of information needed to provide goal updates.
How do I delete my organization data permanently in Elate?
Elate always allows its customers to request any data to be exported and deleted from our system. Elate keeps data in archival form to help with restorations of unintended user deletes. You can request a permanent data deletion via help@goelate.com.
What products or features in Elate currently leverage AI technologies?
The Strategy Advisor module leverages AI. Additional information can be found on Elate AI FAQ.

Business & Industrial peers that completed SOC 2