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Forethought
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Forethought is SOC 2 Type II compliant. Forethought also holds HIPAA, NIST CSF, GDPR, and CCPA.
About
Forethought uses AI to create a better self-service experience, improve routing and tagging, and help customer service agents deliver fast, accurate answers to new inquiries. More details at https://forethought.ai/
Compliance & infrastructure
Data handled
Customer personally identifiable informationEmployee personally identifiable informationCredit card informationPersonal health information
Documents
12GENERAL
Documents
Compliance leadership
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Penetration test
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This listing is partial
5/11 details · 45%SOC2C shows the verified essentials. 6 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.
- Auditorraises trustAdd the CPA firm that issued your SOC 2 so buyers can verify who signed it.
- Report dateraises trustAdd your most recent report period so buyers see how current your SOC 2 is.
- Renewal dateAdd your renewal window so buyers know your coverage is active.
- SubprocessorsList your subprocessors so buyers can assess fourth-party risk, the way your trust center does.
- HostingAdd where you host (AWS, GCP, Azure) and data residency.
- Security controlsConfirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
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Frequently asked
Is Forethought SOC 2 compliant?
Forethought is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is Forethought HIPAA compliant?
According to Forethought's public trust center, Forethought is HIPAA compliant. On SOC2C this listing is Listed.
Is Forethought NIST CSF compliant?
According to Forethought's public trust center, Forethought is NIST CSF compliant. On SOC2C this listing is Listed.
Is Forethought GDPR compliant?
According to Forethought's public trust center, Forethought is GDPR compliant. On SOC2C this listing is Listed.
Is Forethought CCPA compliant?
According to Forethought's public trust center, Forethought is CCPA compliant. On SOC2C this listing is Listed.
Is Forethought SOC 2 Type I or Type II?
Forethought is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use Forethought's SOC 2 for a vendor risk assessment?
Yes. Forethought's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is Forethought penetration tested?
Forethought hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.
Can I get Forethought's SOC 2 report?
Forethought's SOC 2 report is available on request. Request access through SOC2C and we coordinate the company-side NDA and delivery.
Is Forethought secure?
Security isn't a single yes/no, but Forethought is SOC 2 Type II compliant and holds SOC 2 Type II, HIPAA, NIST CSF, GDPR, CCPA. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
Does Forethought have a bug bounty or vulnerability disclosure program?
Forethought hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@forethought.ai or via a /security page (Forethought lists a security contact).
Who are Forethought's subprocessors?
Forethought's subprocessors aren't listed on SOC2C yet. The company can add them so buyers can assess fourth-party risk.
Where does Forethought host or store data?
Forethought's hosting and data-residency details aren't listed on SOC2C yet. The company can add where it hosts (AWS, GCP, Azure) and which data it handles.
Where is Forethought's trust center or security page?
Forethought's trust center is at https://trust.forethought.ai. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.
Answers published by Forethought
Reproduced from Forethought's own trust center. These are the company's statements about its security practices — SOC2C has not tested or verified them, and they may have changed since we last read the page. Check the source ↗
Is sensitive data (ex: PII, PHI, etc.) captured or stored with Forethought?
Forethought's services operate effectively without requiring personal data. For all data captured, Forethought carefully uses automation to redact sensitive data elements, such as Personally Identifiable Information (PII), Protected Health Information (PHI), and financial records (such as bank and credit card information), during the ingestion process in a secure environment. Once the redaction process is completed, the original data is securely deleted within 24 hours. While we make every effort to ensure that all sensitive data elements are removed, the redaction mechanisms are provided on a best effort basis. The final data used by Forethought should not contain any sensitive data elements.
FedRAMP compliant?
We are not FedRAMP compliant but have SOC2 audit report with controls aligned with NIST 800-53 Moderate level. In addition the services are built in AWS which is FedRAMP moderate authorized.
HIPAA Compliant?
Forethought controls and processes are aligned with the HIPAA requirements which can be demonstrated in the HIPAA Audit Report Report on Compliance with The HIPAA Security, Breach Notication, and Privacy Requirements. As required by OCR with all applicable entities (Covered entities and Business Associates) associate should follow the Minimum Necessary Requirements as set forth in 45 CFR 164.502(b), 164.514(d) and not send PHI data to Forethought if not required.
Did we not answer your question?
We have list of all our questions on this section of the Trust page. You can find more detailed information about Forethought’s architecture, security policies, and other technical information in the documents section. You can also contact us at [support@forethought.ai](mailto:support@forethought.ai) or reach out to your sales executive or customer success manager.
Do you have vulnerability disclosure and reward program?
Yes! Forethought maintains a private, invite-only bug bounty program, with the assistance of HackerOne. Invited researchers are eligible for a payment. Those who were not invited to the program may still submit a security bug or vulnerability to Forethought via this form.
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