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Emerge - The Freight Procurement Platform
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Emerge - The Freight Procurement Platform is SOC 2 Type II compliant.
About
Our mission is to reduce the economic and environmental costs of logistics Emerge works with procurement teams across the globe to help them make smarter logistics decisions for both their businesses and the world we all share.
Compliance & infrastructure
Hosting
Azure
Documents
7Subprocessors
11- MMicrosoft Azure · Cloud provider
- AAuth0 · Identity provider
- SSnowflake · Data storage and processing
- MMongoDB Atlas · Data storage and processing
- GGitLab · Version control
- VVanta · Security
- JJira · Collaboration
- UUKG Pro · Employee management
- SSlack · Collaboration
- FFivetran · Data storage and processing
- CConfluence · Document management
Compliance leadership
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Penetration test
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This listing is partial
6/11 details · 55%SOC2C shows the verified essentials. 5 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.
- Auditorraises trustAdd the CPA firm that issued your SOC 2 so buyers can verify who signed it.
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- Renewal dateAdd your renewal window so buyers know your coverage is active.
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- Security controlsConfirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
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Frequently asked
Is Emerge - The Freight Procurement Platform SOC 2 compliant?
Emerge - The Freight Procurement Platform is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is Emerge - The Freight Procurement Platform SOC 2 Type I or Type II?
Emerge - The Freight Procurement Platform is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use Emerge - The Freight Procurement Platform's SOC 2 for a vendor risk assessment?
Yes. Emerge - The Freight Procurement Platform's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is Emerge - The Freight Procurement Platform penetration tested?
Emerge - The Freight Procurement Platform hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.
Can I get Emerge - The Freight Procurement Platform's SOC 2 report?
Emerge - The Freight Procurement Platform's SOC 2 report is available on request. Request access through SOC2C and we coordinate the company-side NDA and delivery.
Is Emerge - The Freight Procurement Platform secure?
Security isn't a single yes/no, but Emerge - The Freight Procurement Platform is SOC 2 Type II compliant. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
Does Emerge - The Freight Procurement Platform have a bug bounty or vulnerability disclosure program?
Emerge - The Freight Procurement Platform hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@emergemarket.com or via a /security page (Emerge - The Freight Procurement Platform lists a security contact).
Who are Emerge - The Freight Procurement Platform's subprocessors?
Emerge - The Freight Procurement Platform lists 11 subprocessors on its trust center, including Microsoft Azure, Auth0, Snowflake, MongoDB Atlas, GitLab. Buyers use this for fourth-party risk review.
Where does Emerge - The Freight Procurement Platform host or store data?
Emerge - The Freight Procurement Platform hosts on Azure. Data residency details are on its trust center.
Where is Emerge - The Freight Procurement Platform's trust center or security page?
Emerge - The Freight Procurement Platform's trust center is at https://trust.emergemarket.com. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.
What customer data does EmergeTech, Inc. collect and process?
EmergeTech, Inc. collects and processes data necessary to deliver its services, including shipper and carrier details, business contact information, operational data, and platform usage data. We do not collect personal consumer data.
How is customer data isolated between tenants?
Customer data is logically isolated at the application and database level. Each customer's data is scoped to their account and is not accessible by other customers. Access controls are enforced at both the application and infrastructure layers.
Where is customer data stored geographically?
Customer data is located in the United States.
How is data encrypted?
All data in transit is encrypted using TLS 1.2 or higher. All data at rest is encrypted using AES-256 or equivalent. Encryption is enforced across all production systems and storage services.
How do you handle security in your software development lifecycle (SDLC)?
Security is integrated throughout our development process. All code changes require peer review and approval before merging. Deployments require a successful automated pipeline including security and quality checks. Vulnerability scanning of application code and dependencies is conducted daily. Penetration testing is performed at least annually.
Do you use subprocessors or third-party services that handle customer data?
Yes. EmergeTech, Inc. uses a limited number of authorized subprocessors to deliver its services. All subprocessors are subject to security and data protection assessments prior to engagement and are bound by appropriate data protection agreements.
Do you monitor your systems for suspicious activity?
Yes. EmergeTech, Inc. continuously monitors its infrastructure, applications, and systems for suspicious activity. Security alerts are reviewed by the DevSecOps team, and any confirmed incidents are handled in accordance with our Incident Response Policy.
How long do you retain security logs?
Security logs are retained for a minimum of 30 days. Logs are restricted to authorized personnel and are used to support incident investigation, security monitoring, and audit activities.
Do you have intrusion detection in place?
Yes. EmergeTech, Inc. employs security monitoring tools that detect anomalous activity, unauthorized access attempts, and potential threats across its infrastructure and applications. Alerts are triaged and responded to by the DevSecOps team.
How do you manage changes to production systems?
All changes to production systems follow a formal change management process. Code changes require peer review and explicit approval before merging. Deployments are gated on a successful automated pipeline that includes security, quality, and integration checks. This ensures that no unapproved or untested changes reach production.
How frequently do you release updates?
EmergeTech, Inc. follows a continuous delivery model. Updates and improvements are released regularly through our automated deployment pipeline, which enforces all security and quality gates prior to production deployment.
Does EmergeTech, Inc. use customer data to train AI models?
No. EmergeTech, Inc. does not use customer data to train AI models. Customer data is used solely to deliver the services described in the applicable customer agreement.
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