Does Diolog have a bug bounty or vulnerability disclosure program?

Diolog hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@diolog.com.au or via a /security page (Diolog lists a security contact).

Who are Diolog's subprocessors?

Diolog lists 4 subprocessors on its trust center, including Amazon Web Services, Jira, MongoDB Atlas, Slack. Buyers use this for fourth-party risk review.

Where is Diolog's trust center or security page?

Diolog's trust center is at https://trust.diolog.com.au. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.

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Diolog

Q: Where does Diolog host or store data?

Diolog hosts on AWS, and handles Customer personally identifiable information, Employee personally identifiable information, Personal health information. Data residency details are on its trust center.

diolog.com.au · Australia · Security contact

Security overview Compliance Penetration test

Trust level

Listed

Unverified

Listed

Domain

Report

Live

Sourced from public information. Not yet verified by the company.

Diolog is SOC 2 compliant. Diolog also holds ISO 27001.

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Framework

SOC 2

Auditor

Not publicAdd

Last report

—Add

Renewal

UnknownAdd

View official trust center ↗

About

Diolog is a two-way retail investor communication technology which empowers public companies to build better relationships with investors. We pride ourselves on having best practice security, privacy and information protocols in place. Thanks for visiting our trust centre!

Compliance & infrastructure

ISO 27001

Hosting

AWS

Data handled

Customer personally identifiable informationEmployee personally identifiable informationPersonal health information

Documents

POLICIES

Subprocessors

A
Amazon Web Services · Cloud provider
Australia
J
Jira · Collaboration
M
MongoDB Atlas · Data storage and processing
S
Slack · Collaboration

Compliance leadership

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Penetration test

Unknown. Diolog's penetration test vendor isn't listed yet.

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This listing is partial

6/11 details · 55%

SOC2C shows the verified essentials. 5 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.

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Renewal date
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Other certifications
List your other frameworks (ISO 27001, HIPAA, PCI DSS) the way your trust center does.
Security controls
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Frequently asked

Is Diolog SOC 2 compliant?

Diolog is SOC 2 compliant. On SOC2C this listing is Listed.

Is Diolog ISO 27001 certified?

According to Diolog's public trust center, Diolog is ISO 27001 certified. On SOC2C this listing is Listed.

Can I use Diolog's SOC 2 for a vendor risk assessment?

Yes. Diolog's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.

Is Diolog penetration tested?

Diolog hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.

Is Diolog secure?

Security isn't a single yes/no, but Diolog is SOC 2 compliant. SOC2C verifies its compliance posture and shows how strongly each fact is proven.

Show 4 more questions

Answers published by Diolog

Reproduced from Diolog's own trust center. These are the company's statements about its security practices — SOC2C has not tested or verified them, and they may have changed since we last read the page. Check the source ↗

Where are your servers located?

All Diolog servers are located in Australia.

Do you encrypt data at rest?

All customer data and backups are encrypted at-rest by default with MongoDB Atlas.

Who sees incoming investor communication?

All investor communication is private to the respective company of which it is being sent to. Diolog personnel do not have any access to any investor communication that is submitted or transferred via the mobile application.

Does Diolog use my company data to train AI models?

No. We configure our AI providers (such as Gemini) via enterprise APIs with zero-retention policies where applicable. We explicitly do not opt-in to sharing your data for the training of public Large Language Models (LLMs). Your proprietary data remains isolated to your workspace.

How does Diolog handle "hallucinations" or inaccurate AI outputs?

Diolog uses a technique called Retrieval-Augmented Generation (RAG). Instead of letting the AI guess, we force it to reference only your uploaded documents (announcements, policies, ASX releases) before generating an answer. If the answer isn't in your documents, the system is designed to alert you rather than make something up.

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