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Dialai

dialai.ca· Security contact
Security overviewCompliancePenetration test
Trust level
Listed
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Sourced from public information. Not yet verified by the company.

Dialai is SOC 2 Type II compliant.

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Framework
SOC 2 Type II
Auditor
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Last report
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Renewal
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About

We specialize in advanced AI solutions for customer service applications. We craft large language models tailored to your business needs and offer on-premises deployments for enhanced data privacy. Dial AI is based out of Vancouver, BC and has been working within the software space for more than 30 years. We've been building, deploying, researching and maintaining state-of-the-art AI systems since 2017. Bridging machine efficiency with natural language understanding, at Dial AI we are redefining the way customers interact with your business.

Compliance & infrastructure

SOC 2 Type II
Hosting
AWS

Subprocessors

3
  • A
    Amazon Web Services · Cloud provider
  • G
    GitHub · Version control
  • O
    Office 365 · Identity provider

Compliance leadership

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Penetration test

Unknown. Dialai's penetration test vendor isn't listed yet.

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This listing is partial

5/11 details · 45%

SOC2C shows the verified essentials. 6 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.

  • Auditorraises trust
    Add the CPA firm that issued your SOC 2 so buyers can verify who signed it.
  • Report dateraises trust
    Add your most recent report period so buyers see how current your SOC 2 is.
  • Renewal date
    Add your renewal window so buyers know your coverage is active.
  • Other certifications
    List your other frameworks (ISO 27001, HIPAA, PCI DSS) the way your trust center does.
  • Documents
    List the documents you share (SOC 2 report, SOC 3, pen-test summary, DPA) and whether each is public or on request.
  • Security controls
    Confirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
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Frequently asked

Is Dialai SOC 2 compliant?
Dialai is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is Dialai SOC 2 Type I or Type II?
Dialai is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use Dialai's SOC 2 for a vendor risk assessment?
Yes. Dialai's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is Dialai penetration tested?
Dialai hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.
Is Dialai secure?
Security isn't a single yes/no, but Dialai is SOC 2 Type II compliant. SOC2C verifies its compliance posture and shows how strongly each fact is proven.