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deskpro.com· 1–50 employees
Trust level
Listed
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Deskpro Inc is SOC 2 Type II compliant. Deskpro Inc also holds ISO 27001, HIPAA, and GDPR.
About
The omnichannel platform for efficient support, ticket management, and support collaboration. Deploy in any cloud or self-host.
Compliance & infrastructure
Compliance leadership
The person who leads Deskpro Inc's SOC 2 isn't listed yet. Claim this profile to add it.
Penetration test
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This listing is partial
3/11 details · 27%SOC2C shows the verified essentials. 8 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.
- Auditorraises trustAdd the CPA firm that issued your SOC 2 so buyers can verify who signed it.
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- DocumentsList the documents you share (SOC 2 report, SOC 3, pen-test summary, DPA) and whether each is public or on request.
- SubprocessorsList your subprocessors so buyers can assess fourth-party risk, the way your trust center does.
- HostingAdd where you host (AWS, GCP, Azure) and data residency.
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Frequently asked
Is Deskpro Inc SOC 2 compliant?
Deskpro Inc is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is Deskpro Inc ISO 27001 certified?
According to Deskpro Inc's public trust center, Deskpro Inc is ISO 27001 certified. On SOC2C this listing is Listed.
Is Deskpro Inc HIPAA compliant?
According to Deskpro Inc's public trust center, Deskpro Inc is HIPAA compliant. On SOC2C this listing is Listed.
Is Deskpro Inc GDPR compliant?
According to Deskpro Inc's public trust center, Deskpro Inc is GDPR compliant. On SOC2C this listing is Listed.
Is Deskpro Inc SOC 2 Type I or Type II?
Deskpro Inc is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use Deskpro Inc's SOC 2 for a vendor risk assessment?
Yes. Deskpro Inc's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is Deskpro Inc penetration tested?
Deskpro Inc hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.
Is Deskpro Inc secure?
Security isn't a single yes/no, but Deskpro Inc is SOC 2 Type II compliant and holds SOC 2 Type II, ISO 27001, HIPAA, GDPR. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
Does Deskpro Inc have a bug bounty or vulnerability disclosure program?
Deskpro Inc hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@deskpro.com or via a /security page.
Who are Deskpro Inc's subprocessors?
Deskpro Inc's subprocessors aren't listed on SOC2C yet. The company can add them so buyers can assess fourth-party risk.
Where does Deskpro Inc host or store data?
Deskpro Inc's hosting and data-residency details aren't listed on SOC2C yet. The company can add where it hosts (AWS, GCP, Azure) and which data it handles.
Where is Deskpro Inc's trust center or security page?
Deskpro Inc's trust center is at https://deskpro.com. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.
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