SOC2C

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Desk365

Trust level
Listed
Unverified

Sourced from public information. Not yet verified by the company.

Desk365 is SOC 2 Type II compliant. Desk365 also holds GDPR.

Framework
Auditor
Last report
Renewal
View official trust center ↗

About

A seamless AI-powered helpdesk solution built for businesses of all sizes. Simplify customer support with integrated ticketing, automation and a knowledge base

Compliance & infrastructure

Compliance leadership

The person who leads Desk365's SOC 2 isn't listed yet. Claim this profile to add it.

Penetration test

Unknown. Desk365's penetration test vendor isn't listed yet.

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This listing is partial

3/11 details · 27%

SOC2C shows the verified essentials. 8 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.

  • Auditorraises trust
    Add the CPA firm that issued your SOC 2 so buyers can verify who signed it.
  • Report dateraises trust
    Add your most recent report period so buyers see how current your SOC 2 is.
  • Renewal date
    Add your renewal window so buyers know your coverage is active.
  • Documents
    List the documents you share (SOC 2 report, SOC 3, pen-test summary, DPA) and whether each is public or on request.
  • Subprocessors
    List your subprocessors so buyers can assess fourth-party risk, the way your trust center does.
  • Hosting
    Add where you host (AWS, GCP, Azure) and data residency.
  • Security controls
    Confirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
  • Logo
    Add your logo for a recognizable listing.
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Frequently asked

Is Desk365 SOC 2 compliant?
Desk365 is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is Desk365 GDPR compliant?
According to Desk365's public trust center, Desk365 is GDPR compliant. On SOC2C this listing is Listed.
Is Desk365 SOC 2 Type I or Type II?
Desk365 is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use Desk365's SOC 2 for a vendor risk assessment?
Yes. Desk365's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is Desk365 penetration tested?
Desk365 hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.

Business & Industrial peers that completed SOC 2