Customer.io security & compliance
An overview of Customer.io's security posture — compliance, penetration testing, subprocessors, and data handling — verified on SOC2C (Listed).
SOC 2 statusSOC 2 Type II · Listed
FrameworksSOC 2 Type II, HIPAA, GDPR
Penetration testNot listed
SubprocessorsNot listed
HostingNot listed
Trust centerView
Security questions about Customer.io
- Is Customer.io secure?
- Security isn't a single yes/no, but Customer.io is SOC 2 Type II compliant and holds SOC 2 Type II, HIPAA, GDPR. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
- Does Customer.io have a bug bounty or vulnerability disclosure program?
- Customer.io hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@customer.io or via a /security page.
- Who are Customer.io's subprocessors?
- Customer.io's subprocessors aren't listed on SOC2C yet. The company can add them so buyers can assess fourth-party risk.
- Where does Customer.io host or store data?
- Customer.io's hosting and data-residency details aren't listed on SOC2C yet. The company can add where it hosts (AWS, GCP, Azure) and which data it handles.
- Where is Customer.io's trust center or security page?
- Customer.io's trust center is at https://customer.io. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.