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Coloop
Trust level
Listed
Unverified
Listed
Domain
Report
Live
Sourced from public information. Not yet verified by the company.
Coloop is SOC 2 Type II compliant. Coloop also holds GDPR.
About
Secure turn key AI content analysis copilot for insights & strategy researchers. Add best in class AI to any research project in 5 minutes regardless of data type, language or data collection platform.
Compliance & infrastructure
Hosting
AWSGCP
Data handled
Customer personally identifiable informationEmployee personally identifiable informationCredit card information
Documents
2Subprocessors
26- AAmazon Web Services · Cloud providerUnited States, United Kingdom, Ireland
- OOpen AI · Data storage and processingUnited States
- SStripe · Finance and paymentsUnited States
- AAnthropic · Data storage and processingUnited States
- AAssembly AI · Data storage and processingUnited States
- BBetterstack · Cloud monitoringUnited States
- BBraintrust · Cloud monitoringUnited States
- IInngest · EngineeringUnited States
- CCerebras · Cloud providerUnited States
- CClerk · EngineeringEU (Ireland)
- CCohere · Data storage and processingCanada
- DDeepL · Data analyticsEU (Germany)
Show all 26 subprocessorsShow fewer
- PPinecone · Data storage and processingUnited States
- PPlus Five Five (Resend) · EngineeringUnited Staes
- PPostHog · Data analyticsUnited States
- RRecall AI · EngineeringUnited States
- SSentry · Cloud monitoringUnited States
- VVecinity (Traceloop) · Cloud monitoringUnited States
- GGroq · Data processingUnited States
- MMicrosoft · Data storage and processingUnited States
- SSpeechmatics · Data processingUnited Kingdom
- QQdrant · Data storage and processingEU (Germany)
- GGoogle Cloud Platform · Cloud providerUnited States, United Kingdom
- EElevenLabs · Transcription servicesUnited States, United Kingdom
- TTemporal · EngineeringUnited States
- AAlibaba Cloud · Cloud providerChina, Singapore
Compliance leadership
The person who leads Coloop's SOC 2 isn't listed yet. Claim this profile to add it.
Penetration test
Unknown. Coloop's penetration test vendor isn't listed yet.
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This listing is partial
7/11 details · 64%SOC2C shows the verified essentials. 4 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.
- Auditorraises trustAdd the CPA firm that issued your SOC 2 so buyers can verify who signed it.
- Report dateraises trustAdd your most recent report period so buyers see how current your SOC 2 is.
- Renewal dateAdd your renewal window so buyers know your coverage is active.
- Security controlsConfirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
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Frequently asked
Is Coloop SOC 2 compliant?
Coloop is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is Coloop GDPR compliant?
According to Coloop's public trust center, Coloop is GDPR compliant. On SOC2C this listing is Listed.
Is Coloop SOC 2 Type I or Type II?
Coloop is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use Coloop's SOC 2 for a vendor risk assessment?
Yes. Coloop's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is Coloop penetration tested?
Coloop hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.
Can I get Coloop's SOC 2 report?
Coloop's SOC 2 report is available on request. Request access through SOC2C and we coordinate the company-side NDA and delivery.
Is Coloop secure?
Security isn't a single yes/no, but Coloop is SOC 2 Type II compliant and holds SOC 2 Type II, SOC 2 Type I, GDPR. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
Does Coloop have a bug bounty or vulnerability disclosure program?
Coloop hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@coloop.ai or via a /security page (Coloop lists a security contact).
Who are Coloop's subprocessors?
Coloop lists 26 subprocessors on its trust center, including Amazon Web Services, Open AI, Stripe, Anthropic, Assembly AI. Buyers use this for fourth-party risk review.
Where does Coloop host or store data?
Coloop hosts on AWS, GCP, and handles Customer personally identifiable information, Employee personally identifiable information, Credit card information. Data residency details are on its trust center.
Where is Coloop's trust center or security page?
Coloop's trust center is at https://trust.coloop.ai. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.
Does CoLoop use my data to train AI models?
Our contractual agreements with customers include a Data Processing Agreement, Privacy Policy and Standard Terms, which contain confidentiality clauses with all of our customers. These provide clear guarantees there will be no training or passive retention of customer data.
Does CoLoop share my data with any third party providers?
A full list of 3rd party suppliers is available upon request to support@coloop.ai. We enter into contractual agreements with our suppliers to guarantee there will be no training or passive retention of your data.
How does CoLoop protect my data?
All systems are engineered in line with industry standards (SOCII). Data is encrypted at rest and in transit using AES 256 and TLS.
Which geographic location will my data be saved?
When creating a project researchers are able to choose a geographic region to store their primary research material in. These are located either in the UK, US or EU and are used for the storage of high classification PII (audio and video).
Who will be able to access my data?
Data can only be accessed by the associated user account and, if on a team plan, by any linked project member. Data can be accessed by specialist support staff at CoLoop for recovery and support purposes with the express permission of customers.
Can I delete my data off the platform, and how long will it take?
Files and projects can be deleted by the user in the platform. Once deleted all data is fully removed including backups within 7-days. If we don't hear from you all data is fully deleted within 60 days after contract termination.
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