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CoachHub
Trust level
Listed
Unverified
Listed
Domain
Report
Live
Sourced from public information. Not yet verified by the company.
CoachHub is SOC 2 Type II compliant. CoachHub also holds ISO 27001, and ISO 27701.
About
CoachHub is the leading global talent development platform and offers personalized, measurable, and scalable coaching programs for organizations of all sizes and across various departments and seniority levels. With access to CoachHub's Trust Center, you will understand our deep commitment to data security, privacy, compliance, and greatly facilitate your compliance review of our solution. Status page: https://status.coachhub.com/
Compliance & infrastructure
Hosting
AWS
Documents
45Documents
- Code of ConductPublic
- Information Security PolicyRequest
- Risk Management PolicyRequest
- Access Control PolicyRequest
- Cryptography PolicyRequest
- Secure Development PolicyRequest
- Operations Security PolicyRequest
- CSA CAIQ CoachHub v.4.0_20240209.xlsxRequest
- Pentest 2025 Executive Summary CoachHubRequest
- CoachHub TISAX Confirmation_Valid until 12.06.2028_Scope SZH11Z_decorative assessment document.pdfPublic
- Incident and Complaint Management PolicyRequest
- Change Management PolicyRequest
- Information Handling PolicyRequest
- CoachHub Web App Cookies ListRequest
- Coachee Data Flow CoachHub_202502Request
- CoachHub System Overview_Web App (including AIMY (TM))_CONFIDENTIAL_20250226Request
- CoachHub Data Availability & Deletion PolicyRequest
- Authorization PolicyRequest
- Accessibility WCAG - VPAT - EqualwebRequest
- Roles and Rights Concept - CoachHub PlatformRequest
- Human Resources Security PolicyRequest
- TX-RAMP_Level 2 Certification_CoachHub_valid 2025 to 2028Request
- CoachHub Web App Cookies List_EN_CONFIDENTIAL.pdfRequest
- CoachHub - Cyber Insurance Certificate - Versicherungsbestatigung.pdfRequest
- CoachHub App Privacy Notice (Web and Mobile).pdfRequest
- Data Protection Impact Assessment (DPIA) Support Document.pdfRequest
- Data Protection Policy.pdfRequest
- CyberVadis_Executive report_CoachHub_2026Request
- SSO Set Up Process - CoachHubRequest
- Coachhub_AI Coaching Companion (MS Teams App)_Pentest Executive Summary Report_20250522.pdfRequest
- CyberVadis-GOLD-Certificate_CoachHub_2026Public
- EN_CoachHub Technical Recommendations and IP list - CONFIDENTIAL.pdfRequest
- CoachHub Business Continuity and Disaster Recovery Plan - CONFIDENTIAL.pdfRequest
- CoachHub BC and DR Testing Report 2024 - 2025 -CONFIDENTIALRequest
- CoachHub SOC 2 Type II Report -2025 - CONFIDENTIAL.pdfRequest
- CoachHub -Third-Party Management Policy - CONFIDENTIAL.pdfRequest
- Zertifikat-9001_Coachhub_2026.pdfPublic
- Zertifikat-9001_Coachhub_2026_englisch.pdfPublic
- Zertifikat-27701_Coachhub_2026_englisch.pdfPublic
- Zertifikat-27701_Coachhub_2026.pdfPublic
- Certificate ISO_IEC_27001_CoachHub GmbH_en.pdfPublic
- Certificate ISO_IEC_27001_CoachHub GmbH_de.pdfPublic
- Certificate ISO 14001_CoachHub GmbH_en.pdfPublic
- Certificate ISO 14001_CoachHub GmbH_de.pdfPublic
- Audit report_ISO_27001_14001_coachhub_Final.pdfRequest
Subprocessors
12- AAmazon Web Services · Hosting provider for the web appFrankfurt, Germany, EU (default) / Virginia, USA (for US-based customers)
- VVonage (OpenTok) · Video streaming for the coaching sessions within the web app
- MMailjet · Sending emailsEU
- Auth0 ( Okta ) · Authentication of usersEU
- GGoogle Workspace · Main digital working environment for CoachHub employeesEU
- LLooker · Data analyticsEU
- FFirebase · Deployment of web appEU
- HHotjar · Data analyticsEU
- SStream.io · Messaging within CoachHub web appEU
- NNylas · Calendar toolEU
- MMyInterview · Interview and presentation of coachesEU
- TTypeform · MarketingEU
Compliance leadership
The person who leads CoachHub's SOC 2 isn't listed yet. Claim this profile to add it.
Penetration test
Unknown. CoachHub's penetration test vendor isn't listed yet.
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This listing is partial
7/11 details · 64%SOC2C shows the verified essentials. 4 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.
- Auditorraises trustAdd the CPA firm that issued your SOC 2 so buyers can verify who signed it.
- Report dateraises trustAdd your most recent report period so buyers see how current your SOC 2 is.
- Renewal dateAdd your renewal window so buyers know your coverage is active.
- Security controlsConfirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
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Frequently asked
Is CoachHub SOC 2 compliant?
CoachHub is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is CoachHub ISO 27001 certified?
According to CoachHub's public trust center, CoachHub is ISO 27001 certified. On SOC2C this listing is Listed.
Is CoachHub ISO 27701 certified?
According to CoachHub's public trust center, CoachHub is ISO 27701 certified. On SOC2C this listing is Listed.
Is CoachHub SOC 2 Type I or Type II?
CoachHub is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use CoachHub's SOC 2 for a vendor risk assessment?
Yes. CoachHub's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is CoachHub penetration tested?
Yes — CoachHub undergoes third-party penetration testing as part of its security program. The pentest vendor is listed on its SOC2C profile.
Does CoachHub have a penetration test report?
CoachHub publishes a penetration test summary on its trust center. You can request access to it through SOC2C.
Can I get CoachHub's SOC 2 report?
CoachHub's SOC 2 report is available on request. Request access through SOC2C and we coordinate the company-side NDA and delivery.
Is CoachHub secure?
Security isn't a single yes/no, but CoachHub is SOC 2 Type II compliant and holds SOC 2 Type II, ISO 27001, ISO 27701, and undergoes third-party penetration testing. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
Does CoachHub have a bug bounty or vulnerability disclosure program?
CoachHub hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@coachhub.com or via a /security page (CoachHub lists a security contact).
Who are CoachHub's subprocessors?
CoachHub lists 12 subprocessors on its trust center, including Amazon Web Services, Vonage (OpenTok), Mailjet, Auth0 ( Okta ), Google Workspace. Buyers use this for fourth-party risk review.
Where does CoachHub host or store data?
CoachHub hosts on AWS. Data residency details are on its trust center.
Where is CoachHub's trust center or security page?
CoachHub's trust center is at https://trustcenter.coachhub.com. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.