Is this your company? Buyers are checking Clozd here. Claim clozd.com free to control the listing, earn the badge buyers trust, and see who's evaluating you.
Claim free
Clozd
Trust level
Listed
Unverified
Listed
Domain
Report
Live
Sourced from public information. Not yet verified by the company.
Clozd is SOC 2 Type II compliant. Clozd also holds ISO 27001, and ISO 27701.
About
Clozd is the market leader in enterprise win/loss software. We provide consulting and research services that help our clients to determine why they win and lose sales opportunities, and how to improve their win rates.
Compliance & infrastructure
Hosting
AWSGCP
Data handled
Customer personally identifiable informationEmployee personally identifiable informationCredit card information
Documents
28Documents
- Information Security and Privacy WhitepaperRequest
- SOC 2 Type II ReportRequest
- ISO 27701:2019 CertificateRequest
- Access Control PolicyRequest
- Artificial Intelligence Usage PolicyRequest
- Asset Management PolicyRequest
- Clozd Developer AI PolicyRequest
- Business Continuity and Disaster Recovery PlanRequest
- Certificate of InsuranceRequest
- Change Management PolicyRequest
- Data Management PolicyRequest
- Human Resource Security PolicyRequest
- Incident Response PlanRequest
- Mobile Device PolicyRequest
- Operations Security and Privacy PolicyRequest
- Physical Security PolicyRequest
- Risk Management PolicyRequest
- Secure Development PolicyRequest
- System DescriptionRequest
- Third-Party Penetration TestRequest
- Transfer Impact AssessmentRequest
- Third Party Management PolicyRequest
POLICIES
Subprocessors
18- AAmazon Web Services · RequiredUSA
- GGoogle Workspace · RequiredUSA
- PPostmark by ActiveCampaign · RequiredUSA
- ZZoom · RequiredUSA
- OOpenAI · RequiredUSA
- DDatadog · RequiredUSA
- CCalendly · RequiredUSA
- ZZeroBounce · RequiredUSA
- DDeepgram · RequiredUSA
- GGuideCX · RequiredUSA
- CClaude · OptionalUSA
- ZZoominfo Community · OptionalUSA
Show all 18 subprocessorsShow fewer
- VVideoAsk by Typeform · OptionalSpain
- SSlack · OptionalUSA
- MMicrosoft · OptionalUSA
- HHubspot · OptionalUSA
- SSalesforce · OptionalUSA
- GGong · OptionalUSA
Compliance leadership
The person who leads Clozd's SOC 2 isn't listed yet. Claim this profile to add it.
Penetration test
Unknown. Clozd's penetration test vendor isn't listed yet.
Claim this profile to add it.
This listing is partial
7/11 details · 64%SOC2C shows the verified essentials. 4 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.
- Auditorraises trustAdd the CPA firm that issued your SOC 2 so buyers can verify who signed it.
- Report dateraises trustAdd your most recent report period so buyers see how current your SOC 2 is.
- Renewal dateAdd your renewal window so buyers know your coverage is active.
- Security controlsConfirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
Claim free to control your listing
Verify your work email to take ownership, earn the badge buyers trust, and add the details that win deals.
Frequently asked
Is Clozd SOC 2 compliant?
Clozd is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is Clozd ISO 27001 certified?
According to Clozd's public trust center, Clozd is ISO 27001 certified. On SOC2C this listing is Listed.
Is Clozd ISO 27701 certified?
According to Clozd's public trust center, Clozd is ISO 27701 certified. On SOC2C this listing is Listed.
Is Clozd SOC 2 Type I or Type II?
Clozd is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use Clozd's SOC 2 for a vendor risk assessment?
Yes. Clozd's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is Clozd penetration tested?
Clozd hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.
Can I get Clozd's SOC 2 report?
Clozd's SOC 2 report is available on request. Request access through SOC2C and we coordinate the company-side NDA and delivery.
Does Clozd have an ISO 27001 certificate?
Clozd publishes an ISO certificate on its trust center; you can request access through SOC2C.
Is Clozd secure?
Security isn't a single yes/no, but Clozd is SOC 2 Type II compliant and holds SOC 2 Type II, ISO 27001, ISO 27701. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
Does Clozd have a bug bounty or vulnerability disclosure program?
Clozd hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@clozd.com or via a /security page (Clozd lists a security contact).
Who are Clozd's subprocessors?
Clozd lists 18 subprocessors on its trust center, including Amazon Web Services, Google Workspace, Postmark by ActiveCampaign, Zoom, OpenAI. Buyers use this for fourth-party risk review.
Where does Clozd host or store data?
Clozd hosts on AWS, GCP, and handles Customer personally identifiable information, Employee personally identifiable information, Credit card information. Data residency details are on its trust center.
Where is Clozd's trust center or security page?
Clozd's trust center is at https://trust.clozd.com. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.
What is the purpose of the Trust Center?
Our Trust Center is your single source of truth for understanding how we protect your data. It provides transparency into our security, privacy, and compliance practices so you can trust us with your information.
Where is customer data stored and processed?
Main Database: AWS East 1 Backup Database: AWS West 2
What certifications or attestations do you maintain?
ISO 27001, ISO 27701, and SOC 2 Type 2 We align our practices with GDPR & CCPA requirements
Do you undergo regular third-party audits?
Yes, We undergo third-party audits annually at different times of the year depending on the certification audit timeline
Where can I access compliance reports or audit results?
Within the resources tab
How is data encrypted at rest and in transit?
At Rest: AES 256 In Transit: TLS 1.3 (with TLS 1.2 backward compatibility)
How are employee devices protected?
All workstation operating systems are fully encrypted: Mac: FileVault, Windows: Bitlocker Every workstation is protected by the operating system’s native antivirus technology: XProtect on macOS, Microsoft Defender on Windows.
How do you handle data subject rights under GDPR/CCPA?
Please see our GDPR compliance page
How does Clozd obtain consent from contacts to record interviews?
Clozd obtains consent from contacts to record interviews by only processing personal data with the consent of the data subject. Contacts are invited to voluntarily participate in surveys or live interviews, and they may decline participation or opt out at any time. Clozd provides visible opt-out links in every communication sent to contacts, ensuring individuals can control their participation and data processing.
Is customer data used to train AI models
No. Clozd engages third-party vendors for AI model services. Our contractual agreements explicitly prohibit these vendors from using customer input data for model training.
How do you ensure fairness, transparency, and explainability in AI systems?
We ensure fairness, transparency, and explainability by partnering with third-party AI providers who prioritize reducing model bias and require them to comply with data privacy laws and our data handling standards. We conduct annual security and legal reviews of our AI vendors and perform periodic audits of AI tool usage.
Does your company have a process to monitor for, detect, prevent, and/or mitigate against “prompt injection” attacks in the AI model/LLM?
N/A . Clozd generative AI features utilize ChatGPT OpenAI Service. Clozd is not responsible for mitigating against prompt injection attacks.
Business & Industrial peers that completed SOC 2
Newsworthy.ai
newsworthy.ai · United States · Business & Industrial
SOC 2 Type IIRenewal not public
Octopus Deploy
octopus.com · United Kingdom · Business & Industrial
SOC 2 Type IIRenewal not public
1099-Prep
1099-prep.com · United States · Business & Industrial
SOC 2 Type IRenewal not public
Ask Ai
ask-ai.com · Business & Industrial
SOC 2 Type IIRenewal not public