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Chartbeat
Trust level
Listed
Unverified
Listed
Domain
Report
Live
Sourced from public information. Not yet verified by the company.
Chartbeat is SOC 2 Type II compliant.
Compliance & infrastructure
Hosting
AWS
Documents
2Subprocessors
37- SSnowflake · HostingUSA
- FFastly · Content Delivery Network used to distribute Chartbeat code and configurations.Global
- AAmazon Web Services · Hosting. Receives and processes data as part of the delivery of Chartbeat's prodUSA
- AAuth0 · Authentication management for customers utilizing Single Sign On authenticationGlobal
- HHubSpot · Marketing automation platform used for contact with Chartbeat customers and prosGlobal
- LLaunch Darkly · Feature Flagging systemGlobal
- MMailchimp · Transactional email serviceGlobal
- OOsano · Consent managementIreland
- PPendo · Analytics and in-product messagingGlobal
- SSigma · Embedded analytics (EA) tool for reporting and customer dashboards.Global
- SSignal Sciences · Web application firewallGlobal
- SStatus Page (Atlassian) · Hosting platform for Chartbeat status pageGlobal
Show all 37 subprocessorsShow fewer
- TTwilio · Provides two factor authenticationGlobal
- JJira · Atlassian Jira, Customer issue trackingGloabal
- CChili Piper · Appointment setting platformGlobal
- CCloudAlly · Secure SaaS Data Protection PlatformGlobal
- CClozd, Inc. · Win-loss sale opportunity analysis serviceGlobal
- CConga · Document generationGlobal
- DDatabees · Third party team for data gatheringGlobal
- DDeepnote · Cloud based collaborationGlobal
- FFivetran · Data IntegrationsUSA
- GGoogle Workspace · Google, Inc. Provides email, videoconferencing, cloud-based storage, and other sGlobal
- LLinkedin · Linkedin Sales Navigator, Communications tool for Chartbeat prospectsGlobal
- LLucidChart · Charting tool
- MMixmax · Email monitoring and schedulingGlobal
- OOutreach · Sales email platformGlobal
- SSalesforce · Customer relationship managementGlobal
- SSlack · Messaging platformGlobal
- TTabon Digital Pte, Ltd. · Customer supportSingapore
- TTerminus · Cloud-based Revenue Growth platformUSA
- PPassage Technology · Data aggregator for CRM dataGlobal
- TTypeform · Survey providerGlobal
- XXimera, Inc. · Customer supportJapan
- ZZapier · API service allowing easy connections between a large number of applicationsGlobal
- BBlueSnap, Inc. · Payment processing; receives names, emails, and other contact information for thUSA
- LLantern (Sellerant Inc) · Sales pipeline management and developmentUSA
- HHiver · Customer supportUSA
Compliance leadership
The person who leads Chartbeat's SOC 2 isn't listed yet. Claim this profile to add it.
Penetration test
Unknown. Chartbeat's penetration test vendor isn't listed yet.
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This listing is partial
5/11 details · 45%SOC2C shows the verified essentials. 6 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.
- Auditorraises trustAdd the CPA firm that issued your SOC 2 so buyers can verify who signed it.
- Report dateraises trustAdd your most recent report period so buyers see how current your SOC 2 is.
- Renewal dateAdd your renewal window so buyers know your coverage is active.
- Other certificationsList your other frameworks (ISO 27001, HIPAA, PCI DSS) the way your trust center does.
- DescriptionAdd a one-line description so buyers recognize you.
- Security controlsConfirm key controls (encryption, MFA/SSO, annual pen test, BCP/DR) buyers screen for.
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Frequently asked
Is Chartbeat SOC 2 compliant?
Chartbeat is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is Chartbeat SOC 2 Type I or Type II?
Chartbeat is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use Chartbeat's SOC 2 for a vendor risk assessment?
Yes. Chartbeat's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is Chartbeat penetration tested?
Chartbeat hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.
Can I get Chartbeat's SOC 2 report?
Chartbeat's SOC 2 report is available on request. Request access through SOC2C and we coordinate the company-side NDA and delivery.
Is Chartbeat secure?
Security isn't a single yes/no, but Chartbeat is SOC 2 Type II compliant. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
Does Chartbeat have a bug bounty or vulnerability disclosure program?
Chartbeat hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@chartbeat.com or via a /security page (Chartbeat lists a security contact).
Who are Chartbeat's subprocessors?
Chartbeat lists 37 subprocessors on its trust center, including Snowflake, Fastly, Amazon Web Services, Auth0, HubSpot. Buyers use this for fourth-party risk review.
Where does Chartbeat host or store data?
Chartbeat hosts on AWS. Data residency details are on its trust center.
Where is Chartbeat's trust center or security page?
Chartbeat's trust center is at https://trust.chartbeat.com. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.
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