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Askdonna

Trust level
Listed
Unverified

Sourced from public information. Not yet verified by the company.

Askdonna is SOC 2 Type II compliant. Askdonna also holds ISO 27001, and GDPR.

Framework
Auditor
Last report
Renewal
View official trust center ↗

About

Donna is the perfect sales assistant on the go and online. Donna takes care of all your sales admin, letting you type less and close more deals.

Compliance & infrastructure

Hosting
AWSGCPAzure

Documents

6

Subprocessors

23
  • A
    Amazon Web Services · Cloud Services
  • C
    Cloudflare · Cloud Services
  • M
    Microsoft Azure · AI and Cloud Services
  • L
    Langfuse · LLM Observability Service
  • G
    Gladia · Audio Transcription Service
  • R
    Recall · Meeting Recording Service
  • S
    Sentry · Observability Service
  • T
    Twilio · Voice Communication Service
  • D
    DIDWW · Voice Communication Service
  • E
    ElevenLabs · Text to Speech Service
  • G
    Groq · Speech To Text and AI Service
  • D
    Deepgram · Speech To Text Service
Show all 23 subprocessors
  • L
    LiveKit · Voice Service
  • O
    OpenAI · AI Service
  • G
    Google Cloud · AI and Cloud Services
  • R
    Roark · Voice Agent Observability Service
  • M
    Mixpanel · Product Analytics Service
  • H
    Hex Technologies · Product Analytics Service
  • S
    Snowflake · Product Analytics Service
  • P
    Postmark · Transactional Email Delivery Service
  • G
    Gleap · Customer Support Service
  • A
    Atlassian · Customer Support Service
  • G
    Google Workspace · Email and Collaboration Service

Compliance leadership

The person who leads Askdonna's SOC 2 isn't listed yet. Claim this profile to add it.

Penetration test

Unknown. Askdonna's penetration test vendor isn't listed yet.

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Recent updates

Changes to the Donna third-party subprocessor listMar 2026

Dear, We are writing to let you know about the following updates to the subprocessors we engage for Donna. We are adding the following subprocessors: - Mixpanel (https://mixpanel.com/) - provides product analytics services. Mixpanel processes mobile and web user analytics and observability data. No action is required on your part. You can find information about the services our subprocessors perform on our subprocessors list.

Changes to the Donna third-party subprocessor listOct 2025

Dear, We are writing to let you know about the following updates to the subprocessors we engage for Donna. We are adding the following subprocessors: - Atlassian (https://www.atlassian.com/) - provides customer support services. Atlassian processes customer support requests. - Roark (https://roark.ai/) - provides voice agent observability service. Roark processes observability and evaluation data about voice interactions with Donna. We are removing the following subprocessors: - Anthropic (https://anthropic.com/) - Intercom (https://www.intercom.com/) No action is required on your part. You can find information about the services our subprocessors perform on our subprocessors list.

Changes to the Donna third-party subprocessor listOct 2025

Dear, We are writing to let you know about the following updates to the subprocessors we engage for Donna. We are adding the following subprocessors: - Snowflake (https://snowflake.com/) - provides product analytics services. Snowflake processes product analytics data. We will be migrating certain product analytics functions currently handled by Hex Technologies to Snowflake. No action is required on your part. You can find information about the services our subprocessors perform on our subprocessors list.

Changes to the Donna third-party subprocessor listSep 2025

Dear, We are writing to let you know about the following updates to the subprocessors we engage for Donna. We are adding the following subprocessors: - Anthropic (https://anthropic.com/) - provides AI services. Anthropic processes prompt inputs and outputs. - Google Cloud (https://cloud.google.com/) - provides cloud and AI services. Google Cloud processes prompt input and outputs and app notifications. No action is required on your part. You can find information about the services our subprocessors perform on our subprocessors list.

Changes to the Donna third-party subprocessor listSep 2025

Dear, We are writing to let you know about the following updates to the subprocessors we engage for Donna. We are adding the following subprocessors: - Gleap (https://www.gleap.io/) - provides customer support services. Gleap processes customer support requests. We are deprecating the following subprocessors: - Intercom (https://www.intercom.com/) - previously provided customer support services. Gleap will gradually replace Intercom over the coming months. No action is required on your part. You can find information about the services our subprocessors perform on our subprocessors list.

This listing is partial

7/11 details · 64%

SOC2C shows the verified essentials. 4 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.

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Frequently asked

Is Askdonna SOC 2 compliant?
Askdonna is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is Askdonna ISO 27001 certified?
According to Askdonna's public trust center, Askdonna is ISO 27001 certified. On SOC2C this listing is Listed.
Is Askdonna GDPR compliant?
According to Askdonna's public trust center, Askdonna is GDPR compliant. On SOC2C this listing is Listed.
Is Askdonna SOC 2 Type I or Type II?
Askdonna is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use Askdonna's SOC 2 for a vendor risk assessment?
Yes. Askdonna's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.