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Ambiencehealthcare
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Ambiencehealthcare is SOC 2 Type II compliant. Ambiencehealthcare also holds GDPR, and HIPAA.
About
Ambience Healthcare’s mission is to supercharge healthcare providers with AI superpowers. Our flagship product, Ambience AutoScribe, is a fully automated AI medical scribe that captures the nuances of provider-patient conversation in real-time into a comprehensive note and seamlessly fits into EMR workflows. Our core business services involve providing doctors and other clinicians with technology that enables them to document and transmit information seamlessly into their patients’ Electronic Health Records (EHRs). When we provide these services within the healthcare environment in the United
Compliance & infrastructure
Data handled
Customer personally identifiable informationPersonal health information
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This listing is partial
5/11 details · 45%SOC2C shows the verified essentials. 6 details are not yet provided by the company. Trust centers list more, so we invite the owner to fill the gaps here.
- Auditorraises trustAdd the CPA firm that issued your SOC 2 so buyers can verify who signed it.
- Report dateraises trustAdd your most recent report period so buyers see how current your SOC 2 is.
- Renewal dateAdd your renewal window so buyers know your coverage is active.
- SubprocessorsList your subprocessors so buyers can assess fourth-party risk, the way your trust center does.
- HostingAdd where you host (AWS, GCP, Azure) and data residency.
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Frequently asked
Is Ambiencehealthcare SOC 2 compliant?
Ambiencehealthcare is SOC 2 Type II compliant. On SOC2C this listing is Listed.
Is Ambiencehealthcare GDPR compliant?
According to Ambiencehealthcare's public trust center, Ambiencehealthcare is GDPR compliant. On SOC2C this listing is Listed.
Is Ambiencehealthcare HIPAA compliant?
According to Ambiencehealthcare's public trust center, Ambiencehealthcare is HIPAA compliant. On SOC2C this listing is Listed.
Is Ambiencehealthcare SOC 2 Type I or Type II?
Ambiencehealthcare is SOC 2 Type II compliant. A Type II report covers how security controls operated over a period (typically 3 to 12 months), a stronger signal than a point-in-time Type I.
Can I use Ambiencehealthcare's SOC 2 for a vendor risk assessment?
Yes. Ambiencehealthcare's SOC 2 status, frameworks, auditor, and renewal timing are on SOC2C for vendor risk and security reviews. Request the underlying report through SOC2C to complete your third-party risk file.
Is Ambiencehealthcare penetration tested?
Ambiencehealthcare hasn't listed its penetration testing on SOC2C yet. SOC 2 Type II programs typically include periodic third-party penetration tests; the company can add who performed theirs.
Can I get Ambiencehealthcare's SOC 2 report?
Ambiencehealthcare's SOC 2 report is available on request. Request access through SOC2C and we coordinate the company-side NDA and delivery.
Is Ambiencehealthcare secure?
Security isn't a single yes/no, but Ambiencehealthcare is SOC 2 Type II compliant and holds SOC 2 Type I, SOC 2 Type II, GDPR, HIPAA. SOC2C verifies its compliance posture and shows how strongly each fact is proven.
Does Ambiencehealthcare have a bug bounty or vulnerability disclosure program?
Ambiencehealthcare hasn't listed a bug bounty or vulnerability disclosure program on SOC2C. Many companies accept security reports at security@ambiencehealthcare.com or via a /security page (Ambiencehealthcare lists a security contact).
Who are Ambiencehealthcare's subprocessors?
Ambiencehealthcare's subprocessors aren't listed on SOC2C yet. The company can add them so buyers can assess fourth-party risk.
Where does Ambiencehealthcare host or store data?
Ambiencehealthcare's hosting and data-residency details aren't listed on SOC2C yet. The company can add where it hosts (AWS, GCP, Azure) and which data it handles.
Where is Ambiencehealthcare's trust center or security page?
Ambiencehealthcare's trust center is at https://trust.ambiencehealthcare.com. Its verified SOC 2 status, frameworks, and documents are summarized on its SOC2C profile.
What is Autoscribe?
Ambience Healthcare’s mission is to supercharge healthcare providers with AI superpowers. Our flagship product, Ambience AutoScribe is a fully automated AI medical scribe that captures the nuances of provider-patient conversation in real time into a comprehensive note.
What is the goal of the product?
Our company developed AI-driven documentation and workflow management software for healthcare providers to reduce clinicians' time documenting patient visits, freeing them up to devote more attention to patient care. In doing so, we keep our users engaged and productive — decreasing chances of clinician burnout, and ultimately helping them (1) see more patients, (2) improve care quality, and (3) increase revenue. The software is available to integrate with electronic health record (EHR) systems to automate the process of documenting patient visits and generating reports.
How does the product work?
Our product collects and processes confidential data/PHI to generate quality medical documentation. This is carried out by authorized employees and third-party sub-processors who adhere to appropriate security measures and organizational and technical safeguards, such as access controls, encryption, and staff training to protect sensitive data.
Is this safe? Will Autoscribe perform medical advice on behalf of clinicians?
Ambience operates solely to leverage AI to improve medical services by alleviating the healthcare industry's administrative work and documentary demands. The product shall only act as an auxiliary tool for clinicians to use at their disposal to aid them with the documentary processes involved in their patient encounters. Autoscribe will NEVER replace a medical professional. Our company is committed to AI safety by drawing the line between a genuine medical practitioner and a scribing tool. All output is subject to review by our users before sign-off.
What are the scope and limitations of Autoscribe?
Our product is only limited to the extent to which users are willing to specify data/health information coming from the content of the visit conducted by the user, depending solely on the topics discussed, for the product to read/write, in ultimately generating medical documentation. Users have control over the data that is collected, stored, and generated by the system. These data may include demographic and clinical data pulled from the EMR system and any other pieces of data that users request to be ingested to improve the AI-powered generation of documentation elements.
Will there be other ways in which Ambience uses confidential data/PHI? How is data handled?
Confidential data will only be processed to generate medical documentation, provide adequate customer support, and streamline workflow by alleviating administrative tasks such as charting and reporting. Our product will not read, consume, and process other information and content not explicitly included or fed into the system. Our organization is committed to ensuring that the data is not used in a way that is incompatible with or contrary to our product’s purposes.
At the minimum, what is required for Autoscribe to work?
Autoscribe is currently available as a browser extension and mobile application. For the product to do its work, users will need: * A workstation with the latest Google Chrome browser installed and updated with the latest security patches, and/or a mobile device running iOS 16.5 or newer. * Any recording hardware compatible with the device, from internal built-in PC/Mobile microphones to peripherals such as headphones/external USB microphones.
Where can users access the notes generated by the product?
All notes can be accessed in the clinician's dashboard in-web/on mobile.
Does Ambience implement access controls across its organization?
All of our business and production application information systems support access control regimes that distinguish the ability to read, write, and manage permissions to, or not at all access data. These roles are actively maintained by one of a small set of administrators at our company. Access requests and rights modifications are documented in an access request ticket or email. No permissions shall be granted without approval from the system or data owner, or management.
Does Ambience have an Access Control policy that is based on the Principle of Least Privilege access rights and is role-based when granting access to customer data?
Yes. Our Access Control policy includes determining the type and level of access granted to individual users based on the "principle of least privilege." This principle states that users are only granted the level of access absolutely required to perform their job functions.
Who can access sensitive and confidential data?
All PHI is protected by strict access controls. Only staff that is actively involved in providing support or improving models can see PHI and only for the extent of their work on the relevant roles. Employees not directly involved do not have access. This is a key requirement for our organization to comply with HIPAA and SOC2 standards.
Does Ambience provide a unique User Account and password to all your employees and contractors to access information systems?
Yes. We have a dedicated IdP auth mechanism dedicated specifically for controlling access to our production application infrastructure. An administrator on our IT team manages accounts in this IdP, and individuals are granted a minimally permissive role for their job function. We employ logical access controls mediated by our IdP, unique VPCs, and security groups that govern access to the individual parts of our infrastructure. This access is regularly reviewed by our IT administrator and is revoked when either (1) no longer needed by an employee, or (2) an employee departs the company as part of our standard offboarding process.
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